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"Beautiful room! Excellent restaurants and casino! We will definitely be back!"

"The Element is a great hotel for Reno. Their breakfast was amazing! The rooms were nice and clean. The staff was extremely polite and helpful. The bar was fabulous as well. The hotel does a lot of little things for the guests which was appreciated such as a happy hour, water and coffee available anytime. The only draw back is the hotel is located on a busy street so it can be loud in the evening."

"Staff was very kind, helpful, and easy to work with during my late check-in. The room was super clean and the bed was comfortable. I’d totally come back here for another stay!"

"Rooms were very clean and comfortable. Gym was well equipped. We enjoyed our stay!"

"While this is an older building, the room was very clean as we're all the amenity spaces. "

"Just awful. The staff was friendly, but overloaded. Sheets were gross and had cigarette burns. The room smelt terrible."

"The breakfast was nice"

"Clean room"

"My husband booked this hotel because he thought it was cool that it was an older building and the rooms were only in the 2nd and 3rd floor above a bar & restaurant. The room looked cute- modern decor in an old building. I’m not a neat freak but I do inspect the room. We hadn’t touched the bed and right there under the decor pillow lay two long stands of hair that was clearly not either of ours. Yuck. In the shower, I found several pieces of hair. The sink didn’t look clean, either but I had...

"Clean and courteous staff"

"Breakfast is still awesome. Place is great location and clean. Staff friendly and helpful. 3 stars because no one alerted me to a new parking fee. Really disappointing to see this. "

"It was a mess, everything smells"

"This hotel was very different than what i have ever stayed in. The room was small and reminded me of a college dorm room yet modern. The layout of the room was not well thought out either."

"The area was in an industrial part of town and not the best part of town! Parking was OK. The hotel staff was very good. We didn’t have any interaction with the housekeeping staff other than getting clean towels. The breakfast was very good and the breakfast staff was very accommodating. The only thing negative in the room was I didn’t have a very comfortable chair and there was no counter space in the bathroom."

"We have been going to Reno for volleyball tournaments for two of my daughters for the past four or five years and we’ve been staying at Aiden and it was great. Rooms are clean, parking is easy, great location."

"Our room was not cleaned during our stay. Since there was a sign on the bathroom mirror indicating it would be cleaned every other day we were surprised when it wasn't done. We asked why it wasn't clean and were told we needed to request that service. After pushing the issue, we were then told that we had a do not disturb sign on our door which wasn't true. "