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"great place to stay, very homey feeling kids loved the fact that Ice Ponds was right across the street."

"Stayed July 2026 - Family of 4 Highly recommended. Small mini fridge was very helpful. AC worked well. Get the room with a view, it is lovely to sit out on the balcony. Yes, its dated but it is very well kept and you can really appreciate the beauty of the hotel. The staff were polite and helpful with my several encounters. The grounds are beautiful. We will return."

"Thank you to the staff, very accommodating. Appreciate their professionalism. We will return even though the buildings are not up to date, it’s the service they provide makes staying there worthwhile. Mahalo."

"Clean room, staff are very nice. The waterfall is the highlight"

"I understand this was an eco lodge. However, there is no air and little cross breeze. Our bed was broken, there were not enough towels (only 3 for 5 people), we were encouraged to shower by turning the water off while we used soap, the pots and pans were so dirty that some could not be cleaned. The worst was that the staff was unprofessional. They did not communicate effectively, they were dismissive about simple requests (like "how to check in") and once we did check in we NEVER heard from...