Search Hotels Near Vine Prairie Public Use Area, Mulberry

"Based on the photos in the app, I expected a clean, updated room. What I got looked like the “before” version of a renovation that never happened. The headboard was so dusty there was already a handprint left in it from previous guests, which left nothing to the imagination and someone had thoughtfully stuck a piece of gum to the side of it. The “down” comforter didn’t even fit the bed, leaving the mattress exposed. Maintenance clearly isn’t a priority either. The bathroom door frame was splintered and damaged, the molding was falling apart, and the toilet ran nonstop (can’t say I blame it) and wobbled when you sat down. The “new” bathroom flooring was dirty, and the carpet in the pet-friendly room smelled strongly of urine with visible stains. Between the noise outside and the constantly running toilet, it wasn’t exactly restful. If the room actually matched the photos, this could have been a decent stay. Unfortunately, the reality was very different. Management may want to review the condition of the room. "

"It was a nice quick stay. "

"Parking was great. Staff were super friendly and helpful."

"Everything was wonderful. Linda is the best and should get a big raise! So friendly and accommodating. "

"Limited parking. You’ll most likely have to use the parking garage across the street which isn’t a huge inconvenience since they have a drop off area for you to unload. We booked the executive room and the room was extremely humid. We thought it would eventually clear out but it was for the full stay. You could see mold along the wall/ceiling in the shower. During our check in another occupant asked if it was normal for her room not to go below 74 degrees. There was only 1 working elevator due to children playing with the buttons so they had an employee stay in the elevator to avoid it from happening again. The employee was super kind but there was no circulation in the elevator and those lights are just beaming down so I felt kind of bad for the guy. The rooms didn’t have microwaves or mini fridges either so you’ll have to go to the lobby if you need a microwave. The staff was kind but the property really needs to be upgraded and renovated. Unfortunately, we won’t book another stay."

"Great staff. Walking distance to fast food. Nice room "

"The room was clean, the bed was comfortable and the staff was very friendly. "

"The lady at check in wasn't super nice, apparently it was noted on my account that items were missing in June. I was unaware, the cleaner never restocked them once they were grabbed. So she almost didn't let me check in as I don't have a credit card. The sink didn't have hot water at all. At check out my room had to be double checked, then I was told I should clean it up during my stay. There was a small spill on the blanket, could easily be cleaned but I didn't have hot water. We used the trash cans, anything extra we took out. I will never stay here again. "

"Spotless room"