โรงแรมและที่พักวิลเลจ ออฟ ชูการ์ บีช

"Everything was great"

"The general manager was so sweet and went above and beyond to make sure that our state was comfortable. Definitely recommend definitely coming back."

"Very disappointed by the housekeeping service here. Nobody came by to clean our room, empty the trash, or give us fresh towels. We had to call various times to get clean towels. Out of the 5 nights and 6 days we stayed they only came to clean our room once during our entire stay. When we complained at the front desk, they casually mentioned they did not have the staff available for it. Housekeeping not great at all!! Other than that it was a good stay."

"The staff were friendly but do not count on breakfast. We came down both days of our stay to have breakfast and there was ZERO places to sit, the bins were not being refilled at the rate that could support the amount of people in the hotel. People were even sitting out in the lobby floor eating. We went elsewhere just because of the wait to even get a chance to eat and a table to sit. I would highly recommend extra staff and a revamp of this area, maybe even matching table and chairs."

"The heated pool was nice and the bed in the suite was great. They allowed us to check in early which was awesome. Breakfast was a bit sad, pullout bed in suite was very bad, there was a dead roach on the stairs for 2 days. We named him Jerry."

"No me quedé ahí porque yo renté. ¿Se supone el hotel que muestras cuando estaba ahí me dieron otro apestaba? Las sábanas eran blancas, pero no eran blancas eran gris de sucias rompidas. Nos fuimos de ahí a mi esposo. Ojalá me regresen mi dinero"

"The breakfast was excellent."

"Chairs at pool are limited"

"Very nice staff. Clean room."

"Execelente lugar para viajar en familia 100% recomendado"

"Always enjoy staying at the Chateau! Can’t beat the price and it’s right on the beach. No waiting for elevators 1/2 the day. Free ice & a decent bar with drinks and bar food."

"Lady at the front desk was very nice. Room was clean but we didn’t have private balcony. The pool was terribly gross! Couldn’t see the bottom at all and people swimming said the bottom was disgusting. The light in the pool shocked my husband twice and when we messaged the front desk about the pool they closed it for 1 day to add chemicals but didn’t vacuum so it was still gross! The pool should always be kept clean because that’s one of the things we pay for , the days we stayed the beach was...

"Nothing"

"The entire staff was welcoming and helpful and happy to give us more towels as we went through alot with kids."

"Love love the staff!!! Been there three times! Best place to vacation"

"The stay was enjoyable just being away from the norm. The beach view was beautiful and access was so easy. Beds were comfortable, the room is supplied with dishes, etc., even though we didn't need them. The only thing it wasn't supplied with was toilet paper, one extra roll and after that you have to go get it at the office??? Rooms were supposed to be cleaned every two or three days, ours wasn't and honestly, it should be every day, if only to add tp. Office staff was short with us at times,...

"This was an amazing experience we will be back next year!"

"“Tuve una estancia maravillosa en este hotel. Las instalaciones estaban muy limpias y bien cuidadas. El personal fue amable, atento y siempre dispuesto a ayudar. La habitación era cómoda, tranquila y tenía todo lo necesario para una estancia agradable. La ubicación es excelente y el servicio superó mis expectativas. Sin duda volvería a hospedarme aquí y lo recomiendo a cualquiera que busque comodidad y un trato excepcional. ¡Muchas gracias por una experiencia tan agradable!”"