Ilala Lodge Hotel sits close to Victoria Falls, where guests can cool off at the poolside bar or book aromatherapy sessions and manicures at Ilala Spa. The restaurant serves Modern European cuisine, while practical amenities include free in-room WiFi and self parking.
Located in Victoria Falls, Ilala Lodge Hotel is in a national park. The area's natural beauty can be seen at Victoria Falls and Victoria Falls National Park, while Victoria Falls Field Museum and Maramba Cultural Museum are cultural highlights. Discover the area's wildlife on a nearby safari, or try your luck with game drives and game viewing. Visit our Victoria Falls travel guide
Area A8, Victoria Falls
What's nearby
Victoria Falls National Park
1 min walk - 0.1 km
Victoria Falls Bridge
2 min drive - 2.3 km
Zambezi National Park
5 min drive - 5.4 km
David Livingstone Statue
12 min walk - 1.1 km
Devil's Pool
2 min drive - 1.9 km
Getting around
Victoria Falls (VFA)
21 min drive
Restaurants
Shungu Pool Terrace
4 min drive
The Boma
5 min drive
Victoria Falls Waterfront
13 min drive
The Lookout Café
9 min walk
The Three Monkeys
3 min walk
About this property
Ilala Lodge Hotel
Upscale hotel near Victoria Falls
Free full breakfast, a poolside bar and a terrace are just a few of the amenities provided at Ilala Lodge Hotel. Indulge in a massage, aromatherapy and a facial at Ilala Spa, the on-site spa. The on-site Modern European cuisine restaurant, The Cassia Restaurant, offers breakfast, lunch, dinner and al fresco dining. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks such as:
An outdoor pool, along with pool umbrellas
Free self-parking
A round-trip airport shuttle (surcharge), 1 meeting room and tour/ticket information
ATM/banking services, smoke-free property and a banquet hall
Room features
All 73 rooms boast comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
Bathrooms with separate baths/showers and free toiletries
Electric kettles, daily housekeeping and electrical adapters/chargers
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
24-hour return airport shuttle on request for a surcharge
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
Free full breakfast available daily 7:00 AM to 9:30 AM
A bar/lounge
A poolside bar
A restaurant
Snack bar/deli
Restaurants on site
The Cassia Restaurant
Things to do
Full-service spa
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service
Business services
Meeting room
Outdoors
Garden
In a national park
Pool umbrellas
Terrace
Full-service spa
Aromatherapy
Facials
Manicures/pedicures
Massage
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchairs on site
More
2 buildings
3 floors
Banquet hall
Built in 1984
Smoke-free property
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Towels provided
Entertainment
42-inch LED TV
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
More
Air conditioning
Connecting rooms available
Desk
Electrical adapters
Phone
Safe
Window screens
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
An effective city/local tax rate of 2.00 per cent will be charged
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 34 per person (one-way)
Airport shuttle fee per child: USD 18 (one-way), (from 4 to 12 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Ilala
Ilala Lodge Hotel
Ilala Lodge Hotel Victoria Falls
Ilala Victoria Falls
Ilala Hotel Victoria Falls
Ilala Lodge Hotel Hotel
Ilala Lodge Hotel Victoria Falls
Ilala Lodge Hotel Hotel Victoria Falls
Frequently asked questions
Does Ilala Lodge Hotel have a pool?
Yes, this property has an outdoor pool.
Is Ilala Lodge Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Ilala Lodge Hotel?
Self-parking is free at this property.
What time is check-in at Ilala Lodge Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Ilala Lodge Hotel?
Checkout is at 11 AM.
Does Ilala Lodge Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 34 per person applies.
Where is Ilala Lodge Hotel located?
Situated in a national park, this spa hotel is within a 15-minute walk of Victoria Falls National Park and Victoria Falls. David Livingstone Statue and Zambezi River are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Ilala Lodge Hotel Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
A lovely hotel near the entrance to The Victoria Falls National park.
Good accommodation. Lovely staff.
I would definitely return to this hotel one day.
Very relaxing and calming hotel with lovely gardens. Had hippos visiting at night. Breakfast was excellent. The lunch menu was tasty. The dinner was not so good. The staff were very friendly & welcoming. Would stay there again. 10 minutes to Victoria falls on foot
I stayed here by myself and it was the perfect location right by the falls entrance and you can walk to the cute shops in town. The people and staff were incredible , they had a great activities desk that arranged my airport transfers and activities that I wanted to do, and the rooms were very nice! The pool and outdoor eating areas were also incredible. Great staff and people and overall experience
Menu was limited. Shower makes floor all wet. Never restocked our minibar. Should have a mechanism for late checkout, even if you pay for it. Felt perfectly safe here at all times. All staff were friendly and very helpful. All other aspects were excellent. Would recommend to others and return myself.
The property was amazing. We loved the lodge, we had hippos outside our door 2 nights. Breakfast was amazing and the staff was fantastic. We would definitely come back.
Wonderfully friendly and helpful staff who go above and beyond to accommodate and aide in all matters. The lodge is immaculate in every way. My room was huge with cold a/c, a balcony overlooking manicured greenery, and a stocked complimentary fridge/bar, cookies and an espresso machine!
In addition to the hotel room/property itself, a highlight is being walking distance to the Falls as well as shops and restaurants. I feel this is a BIG bonus over more out of the way lodges. In my room, all I felt was the tranquility of the hotel grounds - but a brief and safe walk put me at artisan craft shops and restaurants.
In all, Ilala offers the serenity of nature without the dependence on cars and taxis to visit anything beyond one’s lodge.
A true 5-star resort featuring African luxury and charm at its finest. The exquisite cultural décor within the executive suites is astounding. The free mini-bar at first seems to be too good to be true. It is yours to enjoy. The insect repellent and insect spray awaiting us in the room were greatly appreciated. This is a fabulous property that allows for one to see native animals graze nearby from your room. The restaurant food and staff are excellent. There were a few communication hiccups with hotel personnel. However, the hotel staff works hard to rectify and please.
The Hotel does a good job presenting and explaining the Victoria Falls tours and activities. I would suggest that they update their activities list to make note that all activities are on the Zimbabwe side (same side as hotel) except for the Devils Pool which is on the Zambia side. That is very important to know for ones respective Country Visa requirements. Also, a total time estimate for activities would be helpful.
The IIala is immediately surrounded by noisy traffic, restaurants, and helicopter tours. Perhaps upgrading the patio doors and windows to thicker and/or soundproof glass (for the suites wing at least) would help. The high arching outdoor hallways act as sound magnifiers and that adds to the disturbance. Still a very wonderful stay overall!
Jephunneh
Stayed 3 nights in Dec 2023
4/10 Poor
JAIME
19 Aug 2023
Disliked: Staff & service, amenities
La persona a cargo de la recepcion no tiene tacto con algunos clientes, aparenta ser racista.
L’emplacement de l’hôtel est bien situé car il se trouve à 100m de l’entrée des chutes victoria.
Tt était superbe à l’hôte, personnel à la réception, au restaurant...
La chambre était superbe.
This is a fantastic place to stay. Staff is great! Rooms spacious. View out the window or from our deck is wonderful and we see wildlife up close. Today we saw a mother warthog and her three babies.Wonderful experience. Recommend it highly.