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"Staff are very friendly"

"Our stay at Altapura Hôtel & Spa was the best choice we made. Amazing service throughout, and Adrian at the front desk was outstanding. We’ll definitely be back!"

"I was a little worried, after seeing the reviews, however all in fine. There are a few strange rules: At the end of the stay, you go to reception to claim back your deposit. They radio the manager who checks the room. I was called back down to the room. They wanted all bowls and plates to be in exactly the same place on the shelf as when you arrive. (We could do with a photo?) I also had to sweep the apartment and the chairs had to be exactly the same place as when we started. I went back to reception and the deposit was refunded. Just a little hard work and petty. But that was my only problem all week. Pros Lovely warm duvets. Great blackout curtains Quiet - apart from the beep beep of ski mobiles outside Great views over the valley All cooking equipment you need for a week Just microwave with a grill and a 2 pan stove. No oven. They supply a dish cloth and two tea towels, plus some surface cleaner. No washing up liquid. Hot water all all times of day. Lovely shower. There was a kettle also in the room. Luggage store if you need at the beginning or end. Sheets, towels all supplied. Plus towel for floor. Ski in, ski out brilliant. Ski lockers right next to slopes. I would stay again. "

"Our apartment was very nice, well equipped, and clean. It was very warm, and temperature control would be an improvement. Staff, Mattias in reception, all very helpful and friendly. Excellent service. The shuttle bus service to town centre and return is also a great plus. We enjoyed the lovely bar area, and also the piano and singing duet who perform discreetly but very well each evening. All positive, and we hope to visit again. Regards, Philip Thompson "

"Excelente "

"Clean tidy - good location "

"Amazing location. Staff extremely helpful. Hôtel very clean. Would definitely recommend and will book again."

"This property from the start to end with staff interaction and hospitality were unprofessional and unwilling to be courteous. The property was poorly lit, dirty, and multiple things were broken. This included a door that could not lock, broken toilet lid, terrible smell in the apartment and soiled linens. "

"Amazing hotel and well worth the money in my opinion. Came in early December, so it wasn’t too crowded for the busy season yet. Excellent service and facility. Book it!"