Potholing/cave exploring

Reviews of Elaa Cave Hotel

Elaa Cave Hotel
Tahir Bey Sokak No.4, Esentepe Mahallesi, Ortahisar, Ürgüp

Reviews

9.2

Wonderful

Rating 10 - Excellent. 77 out of 109 reviews" "
Rating 8 - Good. 22 out of 109 reviews" "
Rating 6 - Okay. 4 out of 109 reviews" "
Rating 4 - Poor. 4 out of 109 reviews" "
Rating 2 - Terrible. 2 out of 109 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is absolutely wonderful and super helpful! If you’re looking for a gorgeous cave experience, ELAA is perfect! Off the beaten path and nice quiet location!

4/10 Poor

Shubham

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Beware of references from reception.
Please make sure not to use the local taxi number provided at the reception. The Taxi driver usually takes longer routes to charge more. Horse riding services were decently priced. Others not so much. During my trip I stayed in another 4 star hotel in Goreme and they provided more reliable services
Stayed 1 night in Jan 2024

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful!! Clean, comfortable and great views! Staff amazing will do anything to help you, Breakfast was beautifully laid out every morning and delicious. Highly recommended
Stayed 4 nights in Nov 2023

10/10 Excellent

Vyoma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My best friend and I both stayed at the Elaa cave hotel for two nights and had the BEST time ever. The manager is SO sweet. She helped accommodate anything and everything that we needed, from providing food when we first entered and sat on the beautiful terrace to helping arrange for a taxi when we were running late to the airport and couldn’t find one. She also provided extra water bottlers and was in touch with us 24/7 for anything that we needed or came up. She is the sweetest person and our stay at the cave hotel was amazing. The room is actually pretty warm/good temperature (which is exactly what we needed as we heard cave hotels can get cold!). We both highly recommend everyone to stay here! The taxi driver was super kind as well.
Stayed 2 nights in Oct 2023

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Rosario

Stayed 1 night in Sep 2023

6/10 Okay

Sandra

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
short staffed on every area
stayed for 3 nights, when we arrived around 6 pm, there were some hiccups, but the lady eventually found my reservation and told me, my room is on another street,( they now have 2 buildings) and I will need to walk 5 minutes to the main building for breakfast. which is fine. however, when she show me the room, it was very dusty and had a damp mold smell, one of the beds doesn't even have bed sheet on. That is no AC, so I requested a fan to keep the fresh air. I understand most of the cave room has dust and dampness problem but after I saw the room next to mine, the room was ready-made and cleaned, I then realized the hotel wasn't aware of my reservation for today. it's a beautiful hotel, but short-staffed. breakfast is ok, it's kind of messy because they aren't enough tables. nice people, but I won't return again
Stayed 3 nights in Jun 2023

10/10 Excellent

Lanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The owner is very friendly and helpful and its very quite
Stayed 3 nights in Jun 2023
Response from Ahmet Türka on 22 Jun 2023
Dear Lanna,Thank you for your revıew you posted , we were also very happy to have you as well and looking forward meetıng agaın ın the near future.Many Thanks,

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Overall good. Service could be better.
Stayed 2 nights in Apr 2023
Response from Ahmet Türka on 10 May 2023
Thank you for your revıew you have posted , we look forward having you again.Many Thanks,

10/10 Excellent

Marcelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 3 nights in Apr 2023
Response from Ahmet Türka on 10 May 2023
Thank you for your revıew Marcelina, we look forward having you again.Many Thanks,

10/10 Excellent

Khurram

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent experience
Great communication beforehand with booking shuttle. The hotel was clean, great breakfast and nice staff. Would stay again!
Stayed 2 nights in Apr 2023
Response from Ahmet Türka on 28 Apr 2023
Thank you so much for your lovely revıew , we were also very happy to have you and looking forward having you again.Best Regards,

10/10 Excellent

QUOC NGOC

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cave hotel
I really had a great experience staying at the Elaa cave hotel. My room (51) was beautiful, clean and comfortable. Breakfast was perfect and the service exceptional. The hotel terrace has an amazing view and it was fantastic to be able to have a tea and watch the sunset there after a long day touring the region. All the tours I took picked me up right there at the hotel, so it was very convenient.
Stayed 3 nights in Sep 2022
Response from Ahmet Türka on 16 Sep 2022
Dear Carlos,Apriciated for your amazıng revıew and shared your experıences , we were very happy to have you as well and looking forward to meet ın the near future.Regards,

8/10 Good

Adnan

Stayed 2 nights in Sep 2022
Response from Ahmet Türka on 16 Sep 2022
Adnan Bey,Puanlamanız ıcın cok tesekkur ederız ,tekrar gorusmek dılegı ile ,saglıcakla kalın.Saygılar,

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and comfort
Elaa Cave Hotel is a great choice for the couples who are looking for calmness and relaxation with the nice location it. All the hot spots are nearby and easy to reach if you have any kind of a vehicle. Necla who hospitalised us is a great lady with her lovely personality and delicious breakfast of course! Thank you for everything Necla! :)
Stayed 2 nights in Oct 2021

10/10 Excellent

Seckin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place for relaxing with nice personnel
Stayed 2 nights in Sep 2019
Response from Elaa Cave on 2 Oct 2019
Ali Bey, Yorumunuz ıcın tesekkur ederız , tekrar gorusmek dılegı ıle. Elaa Cave Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Elaa Cave on 2 Oct 2019
Dear Guest, Thank you for your review , we look forward to see you agaın. Elaa Cave Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elaa Cave Hotel is a beautiful boutique hotel that has been carefully designed and staffed to ensure that your stay feels like an experience of 'home with a heart'. The hotel interior and spacious cave rooms are designed with a great eye for detail and class. The rooms have a relaxing ambience and are decorated not only to appeal to an avid eye with their original and beautiful rugs and cushions (from Ruth's impressive Tribal Collections Nomadic Rugs in nearby Goreme) but with a range of practical items such as a comfortable bed, a fridge, a digital television, toiletries, towels and slippers. There is also a vast and tranquil rooftop terrace where with gorgeous panoramic views! Ruth (owner) is highly welcoming and knowledgeable, and will happily assist you with matters such as local recommedations, transfers and excursions bookings. Sweet Nerca will also be your host over a deliciously fresh Turkish spread for breakfast, or to assist you with daily cleaning and anything you may 'need'. Walk through the captivating valley that begins just paces from the hotel - here is a sure place to capture a display-worthy. The quaint town centre is just a very brief walk and you can enjoy a cheap coffee, some nuts from the stalls or visit the Ortahisar Castle. Goreme is also easily reachable by a brief car journey or 45-50 minute walk to take in the scenery (just 25 YTL each way). I unreservedly recommend the beautiful Elaa Cave Hotel and its special owners and great staff. ♥️
Stayed 5 nights in Aug 2019
Response from Elaa Cave on 2 Oct 2019
Dear Guest, Thank you so much for your review you have done , we look forward to see you agaın. Elaa Cave Hotel

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Elaa Cave on 2 Oct 2019
Dear Gerald, Thank you for your review you have done , we look forward to see you agaın. Elaa Cave Hotel

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this hotel ❤️ I’m sure u will love it too. Just visit!
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the warmness of the place and the staff. Breakfast was also Good
Stayed 1 night in Apr 2019

10/10 Excellent

Aiman, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So Friendly staff..
I stayed one night in Elaa and It was really amazing starting from the staff who were so warm and welcoming. I felt I am at my home. Delicious breakfast and some home made food. I'd rather to see an A/C in the room but it was fine for this time of the year. I highly recommend staying there. Thank you so much Elif.
Stayed 1 night in Sep 2017
Response from Elaa Cave Hotel - Elif on 16 Sep 2017
Thanks a lot for your kind review Aiman. It was also very nice to host you at our hotel. We are always very happy to host such friendly and kind guests like you. We hope to see you again.

10/10 Excellent

Myo , Yangon, Myanmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
We check in early and they provided refreshment for those day. All of stuffs are very kind and help, hotel owner too. Manager lady sent to bus terminal us with her own car. She is very helpful person. I could recommend to stay.
Cave style, Enter of the room
Having breakfast
Viem from top floor of hotel
Stone chair at room
Stayed 1 night in Apr 2017
Response from Elaa Cave on 9 Aug 2017
Thank you for your kind review. We are pleased to host you at our hotel. Hope to see you again.

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I stalled
Love it. The hotel was amazing. The breakfasts the best the staff was very helpful " Necla" the staff lady was the best . She was very nice served us breakfast and was very attentive .
It was so very nice to host Manuel. Thank you for your kindness. We will be happy to see you in our hotel again.

8/10 Good

Kentaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿のマダムが非常にフレンドリーで親切でした。 シャワーが破損したのもすぐに対応してもらえました。 ただ、支払いがカードだと調子が悪いらしく現金がいいと言われたのが少し手間でしたが、マダムの人柄が良いので、ATMに行くのも苦にならなかったです。 またカッパドギアのこのエリアに宿泊する事があればリピートしたいです。
Stayed 2 nights in Apr 2024

10/10 Excellent

Hüseyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harika bir otel
Konaklamada çok memnun kaldık. Odaları çok rahat, bütün eşyalar özenle seçilmiş, yatak, yastık çok rahat. Çalışan çok ilgili, güler yüzlü. Ortam temiz.
Stayed 1 night in Dec 2023

10/10 Excellent

Senol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bizimle ilgilenen Ablamıza Teşekkür ediyoruz,Misafirperverlikleri mükemmel işletme Sahibi Abimizin Sohbeti ayrıca güzeldi Teşekkürler her şey için.
Stayed 1 night in Nov 2023

10/10 Excellent

Giovanna Beatriz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel y las habitaciones son muy acogedoras, te hacen sentir en casa, Necla la encargada del hotel es muy dulce y siempre estaba pendiente de todo lo que necesitábamos, el desayuno era delicioso (en especial las galletas) Espero volver pronto. Recomiendo ampliamente este hotel.

8/10 Good

Esra

Stayed 3 nights in Nov 2023

10/10 Excellent

Zafer

Stayed 2 nights in Oct 2023

8/10 Good

Emine

Stayed 2 nights in Sep 2023

8/10 Good

Ferhat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Gesamtpaket hat einfach gestimmt. Wir wurden von Anfang bis Ende sehr gut betreut. Die Chefin hat uns persönlich bei Fragen immer geholfen und war stets freundlich. Ich kann die Unterkunft mit gutem Gewissen weiterempfehlen.
Stayed 2 nights in Sep 2023

6/10 Okay

Ali fuat

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Turgut

Stayed 1 night in Sep 2023

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Damla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genauso eine Unterkunft stellt man sich in Kapadokya vor. Mega schön. Großes Zimmer , für uns vier plus Kind mega gut. Von dort aus sind alle nennenswerten sehenswürdigkeiten gut zu erreichen. Sehr freundliche Gastgeberin. Wir können uns den tollen Bewertungen nur anschließen.
Stayed 1 night in Jul 2023

8/10 Good

Sebastiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable Romantique
Endroit sympas très agréable. Il faudrait améliorer l’accueil car on est arrivé et pas de réceptionniste sur place. On a dû attendre que quelqu’un arribe pour appeler. Endroit propre chambres magnifiques petit déjeuner très bons
Stayed 2 nights in Jul 2023

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Fatih

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Simay

Stayed 1 night in Apr 2023

10/10 Excellent

Hazan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Oktay

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Kanalizasyon kokan oda konusunda önceden uyarın
Kanalizasyon kokan bir odada kalmak zorunda kaldık. Necla hanımın güleryüzü ve güzel hizmeti o kötü kokuyu maalesef gidermedi. Bu şekilde bir odayı kiralamamaları gerekirdi.
Stayed 2 nights in Jun 2023

10/10 Excellent

Mevlana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bir gece kaldık ama çok beğendik, Aile için harika bir yer, bizimle ilgilenen Necla hanım çok sıcak sevecen biri, sanki misafirliğe gitmiş gibi hissettik,olabilecek en iyi ilgi alakayı gösterdiler. Kahvaltı çok iyiydi, odalar temiz, yataklar çok rahat kesinlikle tavsiye ederiz ayrıca otelin bulunduğu yer şirin bir mahallede akşamları keyifli bir yürüyüş yapabilirsiniz.
Stayed 1 night in Jun 2023

10/10 Excellent

Katty, Corona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Me.gusto la atencion de la.propietaria, siempre.muy amable, la decoración del cuarto, la limpieza. Muy cómodo
Stayed 3 nights in May 2023
Response from Ahmet Türka on 28 May 2023
Dear Katty,Thank you for your revıew ,we are also very happy to have you as well and looking forward having you agaın.Many Thanks

10/10 Excellent

Eda Nur

Stayed 5 nights in May 2023
Response from Ahmet Türka on 28 May 2023
Eda Hanım,Punlamanız için sizlere çok teşekkür ederiz, tekrar gorusmek dılegı ile.

10/10 Excellent

TOLGA

Stayed 1 night in Apr 2023
Response from Ahmet Türka on 15 May 2023
Tolga Bey,Puanlamanız ıcın cok tesekkur ederız , tekrar gorusmek uzere.

10/10 Excellent

Lala

Stayed 1 night in May 2023
Response from Ahmet Türka on 15 May 2023
Değerli Misafirimiz,Puanlamanız ıcın cok tesekkur ederız.