I stayed here one week ago and it was absolutely horrific! Inside the bedroom room, I found stains on the pillows, bed comforter, and chairs. I also found aunts and many mosquitos. Outside, the pool was green and murky. A caution sign was posted for no swimming. It seemed like there was no one on the property and they hadn't not taken care of their hotel in over a year.
The property was very calm & peaceful yet near to the market. The restaurant served excellent food. The basic requirements either were taken care of by the hotel or were available in the shops just across the road. The staff were extremely helpful & very happy doing that. They treat you like your family. Ari & Mandy were outstanding in their service. To top it the property is artistically decorated. Highly recommended !!!
Love that it was quiet, secluded, peaceful. Private pool was a plus. Disappointed with no warungs nearby. Restaurants were very limited. Room was lovely but tv didn't work, shower over the bath was very dangerous as you had to clamber over the high side and hang onto the bath, no handrails, and slippery underfoot. Property is a little bit on the tired side and could do with a bit of an uplift and it would be absolutely wonderful. Staff were very helpful. Much appreciated. Would def stay here again.
Bon rapport qualité/prix, personnel très accueillant, peu de services complémentaires et un peu éloigné du centre
Thierry
เข้าพัก 7 คืน, สิงหาคม 2019
ตรวจสอบแล้ว
8/10 ดี
Al
16 ส.ค. 2019
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Gajah Biru Bungalows
Adequate stay...very pleasant and staff couldn’t do enough for us. Placed decorative Swan on our bed for our honeymoon. Pools need to be regularly cleaned and bathroom tiles need to be fixed.
The staffs are the biggest asset for the hotel. Never met such very friendly and helpful staffs before. We felt very welcome there. Big thanks specially to Ari and Ayu who helped us with many tips. Nothing was too much trouble for Ari calling around taxi drivers in the late hours trying to find the best possible rate for us for a day tour. Again we appreciate highly for that effort (eventhough I have said, that would be not necessary, it was already very late!). The rooms are beautifully decorated, clean and very spacious!!! Big balcony and big bathroom are a big plus. The hotel has beautiful garden, located in a quiet area but yet near to great restaurants and mini markets. Would recommend and stay there again if we visit Ubud.
ผู้เข้าพักจริง
เข้าพัก 3 คืน, พฤษภาคม 2019
ตรวจสอบแล้ว
6/10 พอใช้
Nathalie
19 พ.ค. 2019
ชื่นชอบ: พนักงานและบริการ
Déception
Très déçu car les avis que nous avions consultés ne sont pas en phase avec ce que nous avons vu.
Une seule piscine et pas régulièrement nettoyée. Pas de restaurant sur place. Pour le petit déjeuner il faut aller dans un Etablissement proche avec un voucher. Le petit déjeuner y est mauvais en qualité, quantité, choix et accueil . Concernant la chambre (103) les draps, housse de couette et taies d'oreiller étaient très tachés. Propreté générale très limite. Cet hôtel a du être très sympa comme nous le présentent les photos du site mais nous avons eu l'impression maintenant d'un établissement peu entretenu (chambre, jardin). Il est à noter que le personnel sur place est très accueillant.
Nathalie
เข้าพัก 3 คืน, พฤษภาคม 2019
ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
20 เม.ย. 2019
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
We sadly did not stay here due to being not suitable for disabled guest
Very quiet and tranquil place. But rooms are dated and dirty. Dust and cobwebs everywhere. There is water seepage in the room when it rains. Rooms have a musty , damp smell. But the people are very nice and helpful. Not many shopping and food options nearby. Quite far from the central area of ubud- not a problem if you have a motor bike. It is located in a very small side street- cars cannot come to the front of the hotel. This becomes a problem during check in and check out with luggage. Water dispenser provided with every room.
The room was spacious and fit with amenities that wouldve made it a really nice place to stay, if not for the derelict state of everything in and out of the room. The bathtub exists, but was dirty, stained and attempting to clear the dirt doesn't help cause it floats on the water as the water drains away in a trickle (due to what i assume is a clogged pipe). The cupboards are broken, worn and all the wooden furniture seems to have sawdust around (which suggests termites?). The kettle is caked in a layer of residue and most of the doors are missing handles, so you use the key to open and close the doors. Location was a little out of the way, google maps does not tell you there are 2 slopes between you and ubud town. If you discount all those and just want a sleep, it should still be fine. Staff were nice. I feel like this is one of those places that could have been a wonderful experience if only they'd bothered to maintain the place instead of letting it fall into ruins.
I really liked the staff at the hotel and I liked my room. I hsd a large patio area outside my room and my room was near the pool which I swam in every day. The hotel is so peaceful and it is an oasis from the busy downtown of Ubud. There are some restaurants and convenience stores near the hotel and their is a laundry across the street. The roads are narrow and there are no sidewalks so walking is tricky. I appreciated having a tropical oasis to come home to at the end of the day. It was great to have the pool waiting for me and the staff are lovely and so helpful
Ich habe mich extrem wohlgefühlt an diesem Ort ! Vor allem durch das überaus freundliche und hilfsbereite Personal, das alles tut, um einem den Aufenthalt schön zu machen.
Die kleine, ruhige Anlage ist kunstvoll und mit viel Liebe zum Detail gestaltet. Meine riesige Terrasse mit dem bequemen Sofa war ein wunderbarer Ort zum Entspannen. Der eigene Wasserspender ist super, somit kann man viel Müll vermeiden.
Zwar ist die Unterkunft etwas vom Zentrum entfernt, trotzdem ist alles noch fußläufig zu erreichen, außerdem gibt es in unmittelbarer Umgebung Restaurants, Shops und auch das gute eigene Restaurant gleich gegenüber.
Now, this one is a bit difficult to rate... Let's start with the staff: The staff was simply awesome! They were so genuinely friendly and helpful that you just have to love them. The facilities of the hotel were then two-fold: On one hand, the place is beautiful with two swimming pools, lavish gardens and spacious rooms. On the other hand, the place is in a need of an update. The rooms were a bit tired and not that clean as one might expect. Nevertheless, we enjoyed our three days very much, including the spa.
Hannu
เข้าพัก 3 คืน, มกราคม 2019
ตรวจสอบแล้ว
6/10 พอใช้
Paul
26 พ.ย. 2018
Quirky property, a little out of town, that fits the Ubud vibe.
Had a few issues, like no light in the bathroom for 2 days. Offered another room, after I had unpacked everything, which I declined as I thought it would be fixed the same day.
Toiletries not marked up as to what was what. Coffee not replenished. No spoon, no creamer.
Little things that are easily fixed, if the staff are properly focused.
Overall a pleasant stay, but must try harder !