โรงแรมและที่พักในTulum

"Do no stay at this hotel. My reservation thru Expedia was not honored something about didferent mgt. now I’m fighting with Expedia to get my money back. Please do not believe pictures on site. This place is a joke. No spa no room service, one restaurant only open from 8-11 in morning. Place is old, had a broken toilet"

"Muy bien, alberca, dormitorios cocina baño lavadoras todo excelente, muy recomendable pronto viajaré de nuevo. Tulum y por su puesto k me.hospedare en el..ismo lugar y más tiempo"

"Great accommodations! Very relaxing! "

"Todo bien solo que la regadera no servía "

"Everything about the property was absolutely stunning. Enrique and his wife took exceptional care of the cleanliness, ensuring it was spotless around the clock. The breathtaking sunset views from the beach, coupled with the snorkeling, canoeing, and paddleboarding equipment, made for an unforgettable experience. We thoroughly enjoyed every aspect of the property, which was perfect for a girls’ trip. To enhance our stay, we hired a chef for five out of the six days and a driver. Wi-Fi also fast...

"The house and cenote is beautiful."

"Kitchen was not clean. Microvawe was dirty. There were cigarette ashes on the cups. The rust on appliances is a given because its so close to the sea. There is a non existent front desk staff. Only whats app. "

"I loved this place, however it would be best if they could offer at least basic coffee in the morning so we don't have to wait until we go out to have coffee. Also, they could add a jacuzzi for the ones that loves relaxing on the jacuzzi like I do even when is very hot"

"reception was there during check-in, very nice and helpful. everything was fast and convenience. the place itself is very safe and quite. if driving, there's a gate check-in - need to let them know it's an hotel stay for them to let pass. would stay here again next time in tulum. Parking available onsite which is nice"

"Location is amazing. So nice to be a few steps from Jungle Cafe! Pool and beach have great set ups. Staff was friendly and room was clean. Kitchen had cooking necessities. Only complaints (and hate to complain about paradise, but if this means a lot to you) was that sick sick? What’s going on? Yeah does anyone at home now? OK you can either use your phone or my phone to call her yeah, that’s fine. Let me just take your."

"My only complaint will be the hot tub, It did have hot/warm water as describe in Expedia, it is basically a 4x4 pool (with only cold water)"

"Upon arrival, all of the stuff was super sweet. I was traveling solo and since I already had a bad experience with the prior to hotel services, it was refreshing to receive service like Astral. Staff ALWAYS checked up on me to see if I needed anything from food to cleaning to small chats. Everyone was super kind. The room was clean, and there was hot water, the views from the bubble were incredible at night except maybe they could be power washed just a little to clean the debris from the trees...

"Nice Roof swimming pool, jungle feeling, "

"The room was clean but overnight small bugs were all over the kitchen counter. It was disappointing to learn that there is no "free beach shuttle" as advertised in the amenities section. Administration said they would rectify the listing. Security people at the front desk were very informative about transportation options. We learned of newer cheaper options. External appearance and vegetation is very well kept. Common area cleaning staff were at work silently at 7:30am, the grounds looked...