โรงแรมใกล้ศูนย์การค้าทาวน์ เซ็นเตอร์ แอท เว็บสเตอร์, Rochester

"Stay was good. Nice free breakfast. Seating was limited at breakfast, but there were also people using the breakfast area as a social lounge after they were done eating. Room was large enough for 3 of us traveling and was clean."

"Pool was closed with no prior heads up. It’s an awesome place and the price is right"

"Upon our arrival we were told by the desk clerk that he could not find our reservations for two rooms. These rooms were booked and prepaid. I showed him our receipt but was told that there were absolutely no rooms available. After much prompting on our part he called his supervisor who found us two handicapped rooms. Not what I had reserved so we were able to change rooms the next morning. Then I got a text from our credit card company that we had been charged $640.00 for a room that had already...

"Friendly and helpful staff. Location wise. Nice decent size room but kinda filthy. Management for room condition is poor. If you happen to be in this hotel, make sure you bring tons of clorux wipes."

"Staff was good"

"Parking and shops nearby very convenient. The bathroom ceiling had water issues from the room above. Desk staff notified manager, but he was too busy to do anything about it. The room was clean with the exception of the bathroom ceiling dropping plaster onto the toilet area."

"Owner is great. I’m from KY. So across from Dunkin Donuts is a pl"

"The rooms were clean ,and the staff were friendly."

"This place was not up to my basic standards of living. I will never stay here again."

"A very enjoyable stay. A couple of suggestions: You might tell people who are using the third floor that their window will be blocked by an unmovable quilt so as to protect them from viewers in the parking lot. You might also think of putting a clock in the room. There was no closet in our room, only a meager frame for hanging a single garment. There was a cover missing from one of the screws that held the toilet seat. The arrangement for turning on the shower is complex and was hard for...

"Great location for my purpose. The hotel was very clean. Only complaints would be that the fitness center and the main part of the hotel were too hot. AC in the room worked great though"

"This was a place we had picked on short notice! It met and exceeded our expectations!! The room was beautiful and super clean. Breakfast in the morning was excellent!!! Milena was very accommodating for our breakfast and was delicious!!!! Would not only stay here again but would highly recommend to others!!!"

"We were in town for our daughter’s college graduation. We were able to check in early. That was great for my daughter to get ready for the graduation. The staff was so nice and helpful. The room was clean and looked new. We loved it. It was convenient t to the Blue Cross Arena, the venue for the graduation. I am handicap. There was ample parking for us. I would stay here again. I recommend it for the location, cleanliness and the wi derful staff. Thank you. Eugenia."

"They fired all the staff. Absolute sh.t show. Both locations (Henrietta and Greece in Rochester NY) are going to be or should be closed. Someone told the one in Greece had bed bugs, but I do not know that."

"This is an unique experience for us. There is no traditional lobby or reception area. All entrances are managed by electronic keypad. The staff coordinated with us through the text messages for daily cleanup and other needs. The hot tub does not have soap, shampoo and no place holder for one we brought. I will stay again but I wish there is a soap holder. Parkign is easy. The place is well maintained but bed, mattress and carpet could use more cleaning or even new ones."

"This was a basic hotel, clean and well managed. It is close to shopping and restaurants. A little tough to figure out how to get into and out of the parking lot at first but not hard once you figure it out. Tiniest bathrooms I have ever seen! Not big enough for the sink to be in the bathroom with the toilet and the shower. Shower is standard size but with the door and the toilet, very tight if you are not a small person."

"The establishment was very clean, what I liked the most was the hallways were bright. Breakfast was really good. Had options. My room was:clean, smelled clean, very spacious for 4 people. Didn't feel cramped. The outside area has stores, restaurants. One negative. My room the shade was broken. So bright! light day and night. I let front desk know. They were nice and said to give a complaint to headquarters. NO one to fix it. BUT otherwise I would stay again."

"I arrived early from a redeye flight. The staff literally got me the 1st suite available within an hour. Thank you so much for the best hotel in Rochester!"

"Very nice place clean helpful staff good breakfast"

"We stayed here for two nights. We really enjoyed the historic hotel and the staff was very pleasant and helpful. The bed and pillows were very comfortable in the King bedroom we stayed in. The room was adequate in size for us. My husband fell in love with the robe! He actually wore it to sleep in because it was so soft and cozy! The hotel was quiet with the exception of other guests that came in later and closed their doors hard. The A/C worked great but was loud for sleeping purposes. We ate...