6/10 Okay
Pamela
Travelled with family, Travelled with group
7 May 2024
The look of the property was not appealing. The lobby restrooms we pretty gross and we had quite a wait to get checked in. When we arrived to our room, the keys did not work. We had to go back 2 more times to get them to work. On our third attempt, we were informed by another guest that their key could open any door on the premises. The unfortunate thing was that this issue was never actually addressed or taken care of, to my knowledge. We had to return 2 more times over the course of our stay to have our keys re-activated, which was quite frustrating and inconvenient.
The room was clean overall, although the linens were quite dingy and it smelled of marijuana. I will say that there were no bugs and although the premises did not necessarily feel safe, there was very little noise and no issues with other guests. The cleaning staff was very kind and helpful, always working hard and smiling. The breakfast left a lot to be desired.
Pamela
Stayed 2 nights in May 2024