unique is in heart of the city. and disappointing is that unreasonable charge for breakfast and laundry. sometimes, if the guest number are less, they take the buffet charge but the service they provide as alakart. every time u have to ask for food as if u become tired off asking. weardrob having bad smell, the comode they provide it shakes. it's a bad experienced in this hotel.
Our stay was very comfortable and enjoyable. Everyone at the hotel was very pleasant. I needed some medical help during my stay at Thimphu and the hotel staff was very helpful and gave my husband and I all the help we needed to ensure I was okay. Thank You so much for your hospitality
Hotel is located quite close to points of interest and even the office for obtaining permit for Punakha and other regions is located close. Rooms were spacious (we were 3 adults in one room) and clean, food was great ( we did not take the buffet option and directly ordered from restaurant). Only thing was that the hotel collect extra amount from us saying Expedia has not collected the amount for the extra bed. The invoice from Expedia though clearly mentioned 3 adults. The hotel did not give us any receipt for the extra amount collected from us. Don't know if there was any confusion between hotel and Expedia . However I would still rate the hotel excellent
The stay at Osel was just fantastic. The customer service was great, nice location, excellent restaurant, clean room with amazing view of city n mountains, facilities top notch and a comfortable bed. Everything one can expect on a hotel stay.