Search Hotels Near The Mainstay, Rock Hall

"This is not my first time here , but it will definitely be my last .yesterday i went out early came back ans the room wasn't cleaned i called downstairs and asked the front desk for fresh towels,she told me i needed to come down and get since she didnt gave anyone to bring them up.i saud okay, the next day as i was leaving out the hotel i told the front deck no one came yesterday to clean the room came you make sure someone cleaned it today i need fresh clean linen and towels and another roll toilet paper she said okay.she gonna make sure someone cleans it today...i return from dinner and to my surprise the room still has not been cleaned immediately called downstairs and told the front she told me the rooms get cleaned every other day i could not believe it.and i told her i needed an extra roll of tissue and cleaned towels she told me to come downstairs to get it...i have never had tgis type of experience in any hotel ever "

"I absolutely love this place, this is the second time I have stayed here. The staff is very friendly and treat you so well, they are so accommodating. They went above and beyond for me at my last visit and I am so grateful! Will definitely stay with them again!"

"No me gustó que al llegar hacer el check-in me cobraron 150 dólares de más de la tarifa establecida dijeron que era una tarifa de garantía"

"Nice location. Needed a microwave. Staff awesome"

"Amazing breakfast! That was so funny. We’ll definitely come back or Quiktrip to Baltimore."

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"Front desk lady was kind a rude, we was charged $85 dollars for late check-out and for some snacks that we supposed took and was a mistake on the hotel, we checked out around 10:20am and they reviewed cameras and the snacks was for a different guess!!! The guy on the phone didn’t like the fact that we requested review the cameras! Overall this is the first Hilton with a POOR customer service! They need to be conscious that customer pay their salary’s! Lady on the front desk not even greeting instead she said “you have a reservation “” vallet parking never asked for assistance guy was on the phone all the time!!! I do not recommend this hotel at all nex trip I will stay on Graduate hotel down the street"

"Polite staff and easy check in. Room is clean and well appointed."

"The room was clean. The bed was comfortable. The staff was friendly and helpful."