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"We absolutely loved the family rooms. Enough space for everyone. Comfortable beds and sitting area. The shower was wonderful! Would definitely recommend. "

"We stayed here for four nights as a family of four (two adults and two young children) and had a fantastic experience. The customer service was excellent; the staff were courteous, polite, and consistently went the extra mile to ensure we were well looked after. A huge plus was the early check-in. After a long flight, we arrived two hours early, and since our room was ready, the staff kindly let us settle in immediately. The breakfast quality was great with a lovely selection of food. Additionally, the location is perfect, with tram, train, and bus links right at your doorstep. Highly recommended!"

"The room was very clean and was about a 20 minute walk to nearby shops. A tram stop was less than 5 minutes away, hotel offers a free travel card. "

"Arrived early but was able to check in as room was being cleaned and after welcome drinks was able to get in room,staff at front desk were very friendly as travel passers were all sorted so we were good to go.room was very spacious very good shower,breakfast was excellent with a good selection.Hotel was in a great location near city centre but a quiet location ,near airport and train station and transport."

"As is the case with most hotels in Europe, the air conditioning does not operate at this time of year; they fail to take into account—at the very least—those tourists who are accustomed to using it regardless of the season. The room was very basic, despite the fact that we were informed we had received a free upgrade—I would hate to have seen the most basic room."

"Everything was clean and tidy. Very relaxing!"

"Clean room, nice staffs, early luggage drop off was amazing, great location just right across the street from Basel SBB, free Basel card provided."

"The staff was amazing. Our room was nice and clean. Great location - easy to take bus 50 from the airport; the train station and tram right outside our door. Easy to see all the sights of Basel. Highly recommend. "

"Hotel was very easy to find. Staff was so friendly at check-in. Room had a wonderful view - and we loved the coffee station. Great location for walking around and using the public transportation."