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"!"

"Clean room and safe"

"Close to many attractions and shopping and nice unique hotel"

"Felt new and clean. I would stay here again."

"It was a short stay and it’s good!!"

"There was no water at all for sale in their "store." After my room was cleaned, they didn't replenish the water bottles. I went to look for water in their store, and there was none there to purchase at all."

"The breakfast was great."

"Our room was out dated. Rust in the bathroom. The bathroom tub was sunk in so my pregnant daughter was very careful because it felt like the tub would fall through. The beds are also sunk in. The hotel does not have hotel parking. You can park on the street which you have to move during different times. There is a parking lot across the street from hotel which is $65 for so many hours then you have to pay again. I would not stay again."

"The location was excellent and the staff were helpful. Unfortunately, my room was dirty. There was dust everywhere and the pillow cases on my bed were dirty. I was able to find a housekeeper and she immediately came to give me clean sheets and pillow cases. The WiFi wasn't working which was a bit frustrating when phone service was limited inside parts of the building. Despite the minor we enjoyed our stay but unfortunately next trip we will seek other accommodations ."

"Very nice and clean hotel. Wonderful break fast buffet with good selection of food."

"This is a contemporary “hip” hotel. The lobby has a bar and lots of seating, a fireplace and pool table. Contemporary furniture throughout. Snacks, drinks and breakfast are in the open space of the lobby. This is not a quiet hotel. Music plays 24/7 in the lobby. In the evenings it is quite loud. Think disco night. If this is not your vibe I wouldn’t recommend staying here. This hotel is across the street from Lavin Pavilion of Northwestern Memorial Hospital and a variety of restaurants...

"Very nice "

"I stayed for 4 nights. Took a lot of effort to get them do room service (even after i requested for it) and when they finally did, they did not replace the towels. "

"Breakfast at the pastry shop next door was good "

"The staff were sloppy in cleaning my room. They left dirty towels and cleaning cloth in the room after cleaning. The management didn't believe me when I raised the issue until I went back to my room and brought them the dirty towel along with the cloth that the staff used to clean the surfaces. The staff also forget to get the trash out of my room after cleaning (left it on the floor next to the door inside my room.)"

"ok"

"Great location right off magnificent mile and close to everything. "

"Chambre propre,hôtel très bien situé ,à un peu vieilli mais très bon rapport qualité -prix"