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"The unit was great and the staff was friendly."

"Pros-friendly staff, clean, LOCATION! Cons-older hotel that needs an update which I think they are doing"

"Parking great! Clean"

"The property in the employees were great. However, the shower didn’t work properly and we had to call Maintenance right away. I feel that those sorts of things should be checked by Maintenance before each new customer arrival. Also, each time we left the room the room should have been cleaned. It wasn’t. Other than that everything was great."

"The Reefhouse Resort was well maintained, very clean and the staff was always friendly. Happy experience all the way around."

"The stay was...OK my Toilet was running and would not stop. Then the AC was not working so the room was very warm. The front desk said they sent someone in to fix the AC while we were out, but it still did not work. Check out was the worst part. I prepaid for the stay through Expedia $527.41 then I was billed $395.27 and then another $420.75 using the card I put on file for incidentals for a stay I had already paid for. When I contacted the manager at the hotel, she was very rude and just said...

"Although I’d love to give this hotel 5 stars due to the price I paid per night, I cannot. One, the property needs better maintenance, the common areas need to be cleaned more often, there was tons of iguana poop by the pool, it was nasty; the bathrooms by the beach and lobby we’re disgusting; the first room we were given looked like a room at a motel - very outdated, dark & ugly. Not something you expect when paying $600+ a night. The AC did not work night, it was awful! We were upgraded the...

"We were pleasantly surprised by Fisher Inn Resort! While checking inn we were met with such kindness by the staff. Our room was beautiful and updated. The views of the ocean were stunning! My husband and I will definitely be booking this hotel again when we return to the Keys!"