Tanglewood Packages (Flight + Hotel)

elevators were not operating at full capacity and had to wait minimum of 10 minutes every time we needed to use them. sometimes more which we then use the stairs that led to the outside of the hotel

Very relaxing place to stay in Vegas.

The check- in was a nightmare. The express self check-in line wrapped around the entry of the check in area. The regular check in was also a very long line. We waited over 1 hr. For the express self in. Only 2 if the 8 machines were working. No postings of info of this problem until you got up the the machines, no staff was helping with a solution with the check in machines. I would think when you have a large number of people waiting in your lobby you would work on helping the lines move quicker. Panet Hollywood should know they have large numbers of people checking in daily they should be more prepared when machines go down and have back up plans in place or how about someone inform guests what the delay is. Your excited to get to your destination after traveling only to find your wait in line is now longer than the airport wait. The hotel itself was nice and clean.

Clean beautiful property

Great stay for the sphere and lots of amenities 😊