"service is not a hilton standard .
swimming pool we try to order some drink around 18:30 PM
it say closes no drink service (Pool bar normal as i know closes on 19:00
morning food was empty very fast need very long time to fill up.
a lot of stuff did't know there service if this is 3 star hotel i will not compliant.But this is one of Hilton.
In my suites that i stay for 5 days. The shampoo or soup if you did noe used until empty will not put the new one(So funny for me)"
"It’s a great place to rest for a couple of days before the next flight. The food was good, staff was friendly and helpful, and there’s a great little spa (very good massages). The pool looked nice but the water was quite cloudy when I swam, so that was a little worrying. It meant that the pool wasn’t cleaned or properly chlorinated. I would stay again. "
"Wonderful place to stay in Penang. Great food options in the hotel and also nearby. Easy walk around the top of Penang and nice to be just out of the busier centre.
Lovely rooms and decor throughout and the pool was superb.
The staff were super friendly and helpful, especially in the restaurant. "
"Hotel is clean and comfortable. Room size a bit smaller but just just nice for business travelers. Locations is near to 2nd bridge and easy to access to Bayan Lepas. "
"All good. Staff are very friendly and not too crowded during weekdays. Buggy services are quick and helpful. The waterpark is big and fun. More fun if the slides have more water pressure. The kid keeps getting stuck in the middle because it's not slippery enough."
"Nice place but food is a bit hard to get at times. Breakfast is very local flavor, overpriced and seating was an issue on weekends. During the day there is no menu or room service ever. The evening menu is ok and the food was good. Pool was nice and big but need a clean for sure. Was over due by about a week or two."
