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Reviews of Hotel Providencia

2.5 out of 5
Hotel Providencia
14 C. Veintitrés de Junio Centro, Talpa de Allende, JAL

Reviews

8.0

Very good

Rating 10 - Excellent. 11 out of 19 reviews" "
Rating 8 - Good. 1 out of 19 reviews" "
Rating 6 - Okay. 4 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice simple rooms for sleeping in on your visit, the internet was not functional and the Smart TV was not able to connect to the internet.
Stayed 1 night in Dec 2023

10/10 Excellent

Vicente

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good location close to restaurants and shopping. Only gripe is the water pressure was low and hot water comes and goes.
Stayed 1 night in Dec 2023

6/10 Okay

Francisco, Las Vegas

10/10 Excellent

Gilbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
It wad a good experience and a pleasure to comeback some day
Stayed 1 night in Nov 2022

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
My stay at the Providence was exceptionally good, people is very friendly, helpful. Always ready to help you in any situation.
Stayed 1 night in Nov 2022

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 3 nights in Sep 2022

4/10 Poor

Ruth

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dissatisfied
Very loud and noisy. Shower door doesn’t work, you need to request towels. They don’t respect the price. Desk service was ok. You can heard the neighbors upstairs, downstairs and next to the room.
Stayed 1 night in May 2022
Response from Jose on 12 Jun 2022
Thanks for your comment, we apologize, we are working foo offer a better service!

10/10 Excellent

felipe

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Apr 2022
Response from Jose on 12 Jun 2022
Muchas gracias por elegirnos para su estancia en Talpa, esperamos verte pronto!!

10/10 Excellent

Mirna

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff, close to downtown! Very clean!
Stayed 3 nights in Dec 2021
Response from Francisco on 28 Dec 2021
Muchas gracias por su preferencia, fue un placer servirles, esperamos volverlos a ver pronto!!

10/10 Excellent

Angelica

Stayed 1 night in Nov 2021
Response from NINGUNO on 26 Nov 2021
ANGELICA, MUCHAS GRACIAS POR HOSPEDARTE CON NOSOTROS, ESPERAMOS PODER VOLVER A SERVIRTE!

10/10 Excellent

Héctor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena estancia.
Muy amables en la recepción, te brindan sugerencias sobre el lugar a visitar, el estacionamiento muy seguro, la limpieza y orden es muy buena, el alojamiento se encuentra a escasas dos cuadras de la plaza principal, en lo general recomendable.
Stayed 2 nights in Dec 2023

2/10 Terrible

ALEJANDRO

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Al llegar negaron tener una reservación de Expedia, tardaron en checar y confimar que efectivamente si la había, me dieron una habitación distinta a la que había reservado, dicha habitación se le metía el agua mojando una de las camas, no hay teléfono en la habitación y tuve que bajar por escaleras los cuatro pisos que son hasta resepcion para que secaran lo cual fue solo el piso, llenan de más el estacionamiento y hay que esperar para poder salir
Stayed 1 night in Sep 2023

6/10 Okay

Sergio

Travelled with group
Liked: Staff & service, property conditions & facilities
Es un hotel de 3 pisos y planta baja, no tiene elevadores, y que relativamente precio servicios no corresponde, no tiene toallas, en las habitaciones, te las dan al registro, el servicio de televion es por Internet no sirve, te dejan 1 jabon chico y shampo pequeño de baño y 1 jabon de manos, para las 2 a 6 personas que se hospen por cuarto. Pueden mejorar todo eso.
Stayed 1 night in Sep 2023

6/10 Okay

Jennyfer Rubi

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unicos detalles: me dieron habitacion de ultimo piso y no habia internet ni para la TV ni para celular. Y nunxa salió caliente el agua a pesar de seguir indicaciones. Limpio, comodo, seguro y petfriendly
Stayed 1 night in Sep 2023

2/10 Terrible

RENE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me han cancelado
Stayed 1 night in May 2023

10/10 Excellent

Johana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvimos a gusto, muy adecuada para familias grandes, los servicios básicos están bien y por su localización vas y vienes a pie a los mejores lugares para visitar en Talpa
Stayed 2 nights in Nov 2022
Response from Francisco on 23 Nov 2022
Muchas gracias Johana por su comentario, estamos muy contentos que hayan disfrutado su estancia, sera un gusto volverlos a ver pronto. Gracias por su preferencia.

8/10 Good

Karla

Stayed 1 night in Oct 2022

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
le falta limpieza en sabanas y fundas. pelitos
Stayed 1 night in Jul 2022
Response from Francisco on 5 Aug 2022
Le ofrecemos una sincera disculpa, nos apena bastante que haya tenido esa mala experiencia, gracias por su comentario, nos aseguramos que no se repita.

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from FRANCISCO on 2 Mar 2022
Muchas gracias por su preferencia! Fue en placer poder servirle, esperamos verla pronto de regreso!!