"This is a modern city type hotel beautifully decorated, with easy access to nearby restaurants, ideal for a short stay visiting Kotakinabalu .Ms Linda, front desk manager and her team at the reception were outstanding. This greatly professional staff , made our stay a memorable one. Will be back"
"The staff were extremely helpful and attentive!. They even have powerbanks and charging cables in e room. It's also near to the airport so if you do not want to hear aeroplanes then may nt work for you. "
"We had a very lovely stay, staff was very kind and welcoming. Room was clean, amenities provided. Comfortable room with everything you need. Would definitely stay again! "
"Booked the family suite. Room is spacious with individual air con controls for each room.
There are dining options nearby property within walking distance. Property is also very close to the airport. "
"The Shangti-La is just a step up from other hotels. Yes, it's big and busy but the staff go out of their way to really spoil you. I'm vegan and they bent over backwards to ensure I had a great breakfast, sent soy milk to my room tweaked dishes so I ate well. And the location - oh my. We stayed in a garden room and could walk straight out looking at the sea. Room had a shower and a bath, was well stocked. Water in the fridge every day. Their Spa was great too. I can't think of anything bad about...
"We really enjoyed our recent stay. The highlights were: absolutely wonderful staff, some of the best food as well as variety for breakfast a d dinner in the club lounge, a great pool and plenty of shaded sun lounges, fantastic live music Wed. to Sat. And great location."
"Fantastic place to stay.easy access to town.markets.islands.and day trips.
Fantastic service .happy hotel lovely staff.
15th floor sunset views.
Next to water front.. 10/10"
"Booke dthe family room for a friend and I. Had a great bathroom.very modern, a window, very comfy and cute. Would def stay again.
Great value ad X rs from shopping centre and a top massage centre (Siam) in the same building)."
"The staff were very friendly and helpful.
I very much appreciate that they were flexible with our check in date knowing that we were arriving by sailboat."
"The capsules were very clean and comfortable. Reception desk associates were friendly and accomodating. 7-11 is around the corner, much as several local cafes/eateries. Imago mall is ~10 minutes walk (take a shortcut via Jalan Kemajuan)."
