"Tbe owner Barb, and her entire family ensured that they met and talked to ea h and every guest every morning and made everyone feel good. Food was fantastic and the staff was very cordial."
"The stay was excellent, the staff was very friendly, rooms were clean and comfortable. The kids had a fun time on the waterslide and it's the perfect way to get them tired after a day of travel. Only thing that would have been nice is a hook in the bathroom to hang the hand towel instead of leaving it on the counter."
"Back up for business and stayed here again. Same great service and great breakfast in the morning. Was only in for a night and like this place for how walkable it is and all the places around it to eat or shop. "
"While its not one of the newest hotels in Kelowna, it was convenient option for us, while visiting a family member in the hospital.
The room was always clean, and the mattresses were very comfortable. We appreciated the daily coupons for breakfast at Ricky's, located next door. You can choose a $10 breakfast, or have $10 deducted from your menu choices.
All interactions with staff illustrated their commitment with excellent customer service. It was a very pleasant experience for us. "
"I didn't realize there was a hold on funds as well as the fee to stay so that set us up for a sad stay, probably my fault for just being fairly new to staying in hotels. The guy behind the counter wasn't very personable or reassuring either. "
