โรงแรมและที่พักซันเซ็ต พาสส์

"The room smelled like mildew and popcorn. Now amount of room spray can fix that"

"The staff was amazing!"

"The staff and the hotel itself was great. Location was great, not too much going on, which is what I like and yet still had the exact amenities I needed w/o the extra. Price was a bit higher, but I believe it was due to some sort of event or time of they year, but I can't ever go wrong with Hilton hotels and their staff"

"Clean and quiet"

"The room is spacious and clean. Bed extremely comfortable. The staff is very helpful and accommodating. The air conditioner is annoying as it runs non-stop regardless of settings; but honestly very minor inconvenience."

"Everything damp. Definitely mold and mildew everywhere. Dirty."

"Easy to get to. Alot of choices for breakfast."

"This hotel was ok for the price but the shower floor creaked real bad for some odd reason and someone had definitely been living in our room at some point because there were strip lights behind the bed… good budget option though, I suppose"

"The absolute best staff ever. Jennifer is a rockstar! Every single person in staff that was working during our stay greeted us daily, professionally and treated us like family. The hotel is always spotless clean, great breakfast and just a greta overall experience. This is what we should to stay at this hotel every time we visit Pensacola."

"The room had an awkward smell when entering, the hotel looked like a something from a 1974 movie. It needs to be updated."

"kind staffs clean facilities we loved the stay"

"Perfect for a local getaway. Walking distance within a lot of great restaurants, shopping, and beaches."

"The room seemed rushed being out together"

"First they gave us a dirty room then second option was very smelly and tabaco smell, bed was fine but very smelly bed sheets the hallway to get to the rooms very dirty lot of cigarettes and trash they need to clean in front. "

"We always stay here."

"Everything about this hotel was excellent, and the bed was so comfortable, I slept in. "

"The rooms were not clean as well as common areas. They do not clean the rooms but every 2 days not counting the day you check in and when they cleaned our room they didn’t do a good job. I had to go down to the front desk to get more towels and wash clothes also a new bottle of shampoo because ours was empty. When the beds were not made after the second day I complained for the second time and was told that their green policy is that they don’t change the sheets until after 5 days. I had to put...

"When we checked in, we were helped by Blake who was completely thorough on what all the amenities were. She suggested places to eat and we were impressed by her knowledge. The reason for only a good rating is this: I could not get into the bed easily. I am 5'4" and the bed was above my waist. A thick mattress and thick box springs on a platform made it so hard to climb in the bed. I brought that to the attention of the staff as we checked out and was informed that they had step stools OR I...

"Vnkjughh"

"The bedroom was clean, and the carpet seemed new. The mini fridge was very tiny and down on the floor- so hard to load our cooler food and drinks into. The bathtub was dated and there was some mildew around the tub grab bars- mostly just viewed under the wall attachment while I was sitting in the tub. The bath counter seemed new and nice. The bathroom was also TINY. Hard to maneuver in. The room was blessedly quiet!! The staff was nice and helpful. Breakfast was decent."