โรงแรมและที่พักซันเซ็ต บายู

"The absolute best staff ever. Jennifer is a rockstar! Every single person in staff that was working during our stay greeted us daily, professionally and treated us like family. The hotel is always spotless clean, great breakfast and just a greta overall experience. This is what we should to stay at this hotel every time we visit Pensacola."

"All good"

"Everything about this hotel was excellent, and the bed was so comfortable, I slept in. "

"We were quite pleased with the hotel however, the front desk staff could use some additional training. They left the front desk unattended many times leaving quests waiting. Our check in was slow because the agent did not know how to check in a booking made through Expedia. After checkout - upon getting to the airport we realized the front desk had not returned my drivers license - when we called to inquire about it, the front desk clerk said yes they had it but she was less than apologetic,...

"The staff was amazing!"

"clean room"

"Enjoyed my stay at this hotel. It was clean, up to date, & the staff were all friendly. Free parking & free breakfast were a plus!"

"The room is spacious and clean. Bed extremely comfortable. The staff is very helpful and accommodating. The air conditioner is annoying as it runs non-stop regardless of settings; but honestly very minor inconvenience."

"When we checked in, we were helped by Blake who was completely thorough on what all the amenities were. She suggested places to eat and we were impressed by her knowledge. The reason for only a good rating is this: I could not get into the bed easily. I am 5'4" and the bed was above my waist. A thick mattress and thick box springs on a platform made it so hard to climb in the bed. I brought that to the attention of the staff as we checked out and was informed that they had step stools OR I...

"Beautiful, I wish we could have stayed here longer. The place is clean, staff were friendly and breakfast was decent. I love the size of the rooms and the storage and amenities in there."

"Didn't find any vending machines where the signs said they would be."

"Super clean and relaxing- private beach access and walking distance to the Gulf. Best place to stay in Pensacola!"

"Everything was very clean and staff was great ."

"Nice property at a great price"

"Sink drain was clogged. Otherwise stay was nice."

"nice hotel. staff was miserable."

"Clean room"

"Overall the stay was nice, convenient location and the breakfast was good!"

"Clean room, no smell, friendly staff. Good coffee with breakfast."

"Room was very clean. The staff was friendly and very helpful."