Search Hotels Near Summit Mall, Akron

"Very clean and comfortable! Highly recommend!!"

"First and foremost the property looks nothing like the pictures. The beds were worn out and extremely uncomfortable to the point we ended up not staying the last night. The beds were so bad that one bed was hard as a rock and the other was so worn out it had a giant dip in the middle that me and my wife kept sinking into. The room was run down to the point base boards were falling off in the bathroom. The staff was friendly and helpful but this hotel is in serious need of a remodel and upgrade. I’m still trying to get my money back for the last night but the hotel said they would not refund me and I needed to talk to the company I booked it through."

"Smelled dirty awful place "

"Not cooking parking is fine"

"Yes"

"Yes the ac/heat was good 👍 "

"The shower was cold. Never had hot water "

"I rented a room for the evening for my sons hockey tournament we checked in and our room and our teammates room had bed bugs we went to desk to inform staff and they went up to room and argued that it was just dirty not bed bugs well I know what bed bugs look like and to find out 6 day ago a review came in that they had bed bugs. The staff proceeded to argue about a refund and we ended up switching hotels I will never stay at a best western again I also told the hockey tournament directors to stay away from recommending this hotel in the future worst experience I have ever had with a hotel"

"The front desk girl was the rudest and most awful hotel contact I have EVER encountered! We showed up around 6pm and while checking in, I asked about scheduling our airport shuttle for the next morning. The girl was so nasty and rude Saying that they require a 24 hour notice. She admitted that is not posted or advertised and said it’s not her problem, she just works there”. When I asked if she could please at least try for us because we really needed that shuttle, she got even ruder and it became an argument with her saying she won’t give me a room and to leave the hotel. We went outside and made calls. Thankfully the Marriott not only had a room for us, but even though their shuttle was broken down, she set up a taxi at no cost to me. Do NOT go to the Cambria!!!"