Staff did their jobs, but sadly detached from customers.
The ROOM: Sheets were super wrinkled and had holes/tears in them. Bed and pillows smelled like unwashed hair. Freezer was useless due to overgrown frost/ice.
Bathroom floor was very sticky & dirty. Tiny worm-like things on floor and bath mat. Curly hairs on "clean" towels. Toilet seat cover had dirty streaks where it hit the tank.
This is an honest review. Readers should know that the price was comparatively cheap, but remember "You get what you pay for".