โรงแรมใกล้บ้านบันได, สต็อคพอร์ต

"Excellent front desk team. Very helpful, professional, polite, efficient, outstanding customer service, competent, welcoming and the hotel is in a great location close to many amenities and transportation. Excellent maintenance mgmt and housekeeping. Very clean and well maintained property. Excellent team in the cafe too. Professional, kind, helpful, and guest focused."

"We were supposed to get breakfast included, but the restaurant is closed down and we were still charged the same price."

"Staff were brilliant. Hotel was spotless, Room and bathroom, very clean. Buffet breakfast, cooked and continental was superb, and was constantly being topped up. Free parking was a bonus. Would definitely stay again"

"Room was clean. The evening meal I had on my first day was very good"

"Servicable, but not great. Shower was falling apart, no one available on reception for check out. Corridors smelt of cigarette smoke and the fire alarm went off at 5:20 in the morning. The vending machine advertised was empty, there are stains on the ceilings and burn marks on the floors. Very much in need of a makeover."

"All staff were welcoming and very friendly. Comfy bed. The room smell was too much with laundry or cleaning products that are heavy with synthetic fragrances and gave me a headache in the first hour. Less is more, not everyone can tolerate it. "

"I like the location, rooms very comfortable and good facilities. Staff helpful."

"Very comfortable, staff are so nice and welcoming, very clean and well kept. Just a lovely place to stay."

"Bella locations.Pulizia indecente e aria condizionata malfunzionante. Non vale il prezzo!"

"Superb facilities. Friendly and helpful staff."

"ห้องสะอาด มีอาหารเช้าบริการดีพอสมควร ที่จอดรถสะดวก"

"Awful customer service"

"The full English breakfast was delicious and prompt. You pick a time to eat ahead of time. The hosts are very kind and hospitable. I found the environment and atmosphere pleasant and peaceful. The bed was comfortable and the in room amenities like tea and coffee and milk were very appreciated. I would stay again."

"Hyatt House was exceptionally clean. The bathroom and the room were lovely. The food was very good. The restaurant was great and staff member Anna was very helpful."

"It’s a convenient B&B but be wary that it’s no where near SportCity, so a bit of false advertising and the map is also wrong. Other than that, the place is OK. Car park you have to pay for and be careful, I got a ticket even though I paid and couldn’t prove I had other than the £4 payment on my card. However, appeal failed. So… parking is expensive!"

"Came into a boiling hot room."

"Clean and cool Comfortable room Did everything on the tin. Staff pleasant and helpful"

"Interesting building and good value for money"

"No air con. The room was hot and it was difficult to sleep."