โรงแรมใกล้ห้างเซนต์เจคอปส์เอาท์เล็ทส์, Kitchener

"Great location and love how the rooms have a kitchen"

"All around great hotel to stay."

"Excellent staff, very clean!"

"Surprisingly great breakfast! all the items were tasty. Nice breakfast area."

"Clean, staff ( some ) need fluency in English, "

"Stayed one night on July 3/26. The toilet seat was not attached properly and was almost sliding off. Toilet roll holder was in the most bizarre spot. Very low to rhe ground in front of toilet, I could barely reach it.. Air conditioner was super loud and we could not turn it down. We checked out just before 7am and the desk clerk was fast asleep, I had to raise my voice to wake him up! We will not go back."

"Quiet, clean and spacious suite."

"Room had multiple issues and when we asked them to clean they did and left a spray bottle with cleaner in our bathroom."

"Easy check-in, great location"

"The staff were absolutely fantastic, we loved our stay, we were only in town for a weekend visiting friends, but wished we could have stayed longer. Also, the room was decorated perfectly, it looked like boutique hotels I've stayed in all over the world, but with more space."

"Excellent customer service"

"The place has derilict cars in the parking lot, cots stored in the hallways, and the carpets are musty. Sadly very run down. We cancelled our reservation. The owners agreed to a 50% cancellation fee but have since gone silent. Stay away."

"Love the amenities for the price. The kitchenette was really clean and had all the basics. Staff was very helpful and even offered cold water at check-in on a hot day. Hope to have a reason to return to Kitchener overnight so I can book this hotel again!"

"Not all doors work automatically which is hard for me as I have a disability and cannot open the door. The breakfast was not totally cooked, the eggs were rubber, and there are no vegan options other than toast. Appreciate the thought but not worth the price everything is frozen processed food noth made from scratch."

"Room was a corner unit that was very small. You couldn't adjust the thermostat as there is no way to in the room. Old hotel which needs upgrades"

"Very clean hotel and nice staff"

"Great anniversary or couple getaway."

"The staff were fantastic, even though the water was off for a couple of hours due to circumstances beyond their control. They made sure we were well accommodated, and the service was excellent throughout our stay. The rooms were modern, clean, and comfortable. We would definitely stay here again!"

"Noisy wall AC in the room. Sheratons should have central AC. The food was OK but I thought it would be a bit more upscale in a Sheraton. Plenty of parking. Helpful & friendly staff."