Search Hotels Near St. Augustine Premium Outlets, St. Augustine

"Welcomed pets. Needs to be renovated or possibly torn down, the conditions are bad. Parking lot was full of junkies until about 12 midnight. "

"The Property is old, fully expected. The walls were dirty, dust on the main wall, like a picture had been there and removed and dust remianed. Shade and windows were dirty/stained. Heavy dust in the bathroom fan. Very very heavy smell of bleach. Bedding/towels were clean. Beds were comfortable. Air conditioner was loud. Small convience store attached was a bonus. Breakfast was the exact same every day and subpar. Locstion was just as described, 20 min from downtown. Felt safe walking. The sitting area could be nice if it was cleaned up daily. I have tried communicating thru our booking but have been told to call when someone in charge is present, which is during working hours only it seems. "

"Very disappointed. Arrival staff at front desk, not friendly.. Room needed some TLC .. Breakfast was also disappointing.. Will never return.. Have stayed with Holiday Inn before .. so disappointed.. a lot of money for terrible service "

"The laundry room was nice and clean. The breakfast was good and had more items than most hotels/motels have for breakfast. The staff was very nice and helpful. She deserves a ⭐ star. If we come this way again, we'll be sure to stop. Very nice "

"The breakfast was very good. Rooms very clean. The amenities are so nice."

"yes"

"Nice"

"Clean, great hot breakfast and 24 hour great coffee machine. Staff was great!!!"

"We waited a long time for someone to attend to us—20 minutes. The door was locked, and no one answered the phones. If it weren't for a woman who had locked her keys inside and was also trying to get someone's attention, no one would have shown up to help us."