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"Great hotel"

"Staff-Angelika was very helpful n caring . when the restaurant was closed early due to staff shortages. She was able to open for me to buy drinks. Stayed in superior room- Room was clean, spacious and well equipped. My son was happy could move around the mounted TV any angle he wanted to play his games. Hotel was close to my daughter’s uni accommodation. Will stay here again. Blessings "

"Good location for city centre.Friendly staff"

"Staff ok. Room ok but food very average and expensive. "

"Room was starting to look tired. Management lack off. Fire Alarm on at 2;30 still going off until around 3/3:15pm. From clearly an error on staff in a store room. Iam still waiting for a response from hotel. Wishing a refund on all 3 rooms. "

"Clean room but toilets in bar were awful. Dirty and very worn. Restaurant staff all wonderful but need training on making sure diners have basics like cutlery before food is delivered. One gent brought us a knife and fork for dessert. Food was sub par too. Cold (supposed to be hot) mozzarella and pesto panini. Awful filling in a steak pie. 2 types of fruit on the breakfast buffet. Drinks service in the bar was slow. Room was clean and well kept, my only issue was no proper lighting anywhere. My spa treatment was amazing. Hayley was perfect in every way. Not enough loungers in the pool area but relaxation room was lovely. All staff pleasant and helpful. Only ever one person on reception so you had to wait ages for service. The doors to get in the reception were pull only which is not good enough when you have luggage. "

"Lovely modern rooms and facilities. Staff are friendly and welcoming"

"The hotel offered a comfortable night and excellent breakfast for a business visit. The pool and spa area were also very welcome in the morning. Staff were also friendly and helpful."

"Nice hotel in beautiful grounds. Overall enjoyed it but some parts in need of modenisation"