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"Excellent"

"Staff was so friendly and helpful!"

"Room was clean. Amenities were accessible and staff were very very nice! Would recommend staying here"

"Very clean rooms, quiet place, lovely view of trees. Breakfast had a wide variety to choose from. I will return if I come back to area."

"Everything was just as expected, no problems at all!"

"There are a washer and dryer on the second floor, but no quarters were available at the desk, otherwise a good stay."

"Location is great. Air conditioning in the room is perfect. The halls were terribly hot. The evening check in staff members was miserable. It appeared that we were wasting his time. The 2nd floor hallways are in terrible condition. Wallpaper is coming off the walls and the door had a huge gap. The daytime front desk team members were wonderful and helpful. Laundry onsite was a plus. Fitness center is sub par."

"Hotel needs upgrades but the staff was very helpful and professional when an issue arises."

"Everything was fine. No problems.The staff even recmomended restaurants other then their own.Parking was easy and free."

"Déjeuner"

"Good stay"

"Our stay at the Fairfield Northampton was great. The room and all common areas were clean. Housekeeping came and made the beds, replenished towels and toiletries with care while we were out. Location was close the downtown with shops and eateries and a 20 minute drive from UMass. The complimentary breakfast and pool was a highlight of our stay. The staff was all super friendly. We look forward to staying again for any our future UMass visits."

"!"

"The location is close to restaurants and stores, but the breakfast is very basic."

"Bathroom had a moldy shower curtain and bathtub was moldy. There was dirt and bugs on the floor. The paint on bathroom ceiling was peeling. The ac was so loud it was hard to sleep…"