"This is a very lovely hotel, set in beautiful surroundings. We were ecstatic that the room was ready several hours before the standard check-in and we were allowed to go straight to it. The room was large, very clean and the views were soothing.
The surrounding areas were walkable with several convenient shops and restaurants nearby. the only drawback: the room service food was bland and expensive"
"We booked here due to the proximity of the cruise ships. This hotel was fantastic! Could walk most of all of Southampton with out any issue. Close in proximity to most things. The restaurant was fantastic for dinner one night. Rooms were big and well appointed. Loved the extra things they did to help with recycling etc. (the bins, the jar for milk etc). On top of all that they were very helpful in getting cabs and directing us when asked. I’d go there again in a minute!"
"The room was nice and clean .The issues was the handle for flashing the toilet you had to do it several times for it to flash. The fridge was not working. The WiFi was poor . The swimming you had to pay £5 per person for one hour. In the breakfast area it not organised when it comes to food refilling."
"Pleasant hotel but rather isolated from shops and amenities despite not being far from the city centre. No meal provided in the evening due to restaurant being closed on Sundays and no bar either. Which meant a trek up the road to a pub to get anything to eat and drink. I would not book again.
Staff were all pleasant and helpful so no complaints there."
"I have stayed in this hotel twice. I do not want to give details but it is not a kind of hotel you can rest properly. For Southampton the price is reasonable, but it is not everything when you need a good rest."
"Great location within walking distance from station. Very welcoming staff and clean rooms.
They state clearly no air conditioner.
Very friendly breakfast staff and delicious breakfast."
"Booked a superior room but they put us in a room beside a family of 5 with 3 noisy children. We had to move and ended up in a vacant room that shouldn’t really be in service."