โรงแรมใกล้เซาท์พาร์ค - มาดินาตี, ไคโร

"I wasn’t able to access the place the host response to me that he don’t have the place ready for me and he didn’t give me a refund"

"They simply didn't check me in! They rejected the booking confirmation, leaving me stranded in Cairo at nearly midnight to find a new room. Worst of all, they have still not refunded my money after more than a week - terrible. I will contact all relevant authorities to recover my funds from Hotels.com."

"The bed sheets were not totally clean"

"My experience at this hotel was terrible. The bed sheets were dirty and smelled awful. There were roaches in the hotel. The staff ignored all my messages. I booked 6 days but checked out after 2 because I couldn’t sleep properly in those conditions. When I left, the staff didn’t care and didn’t even apologize. This was completely unacceptable."

"St, Regis New Capital Cairo is one of the most beautiful and relaxing hotels we stayed at as a family. I was there two years ago and we decided to come back as a family this year. The hotel is very clean, spacious, and well maintained. The staff is superior, they are ready to help and answer questions/needs in no time. Special thanks to Rougina Makram, the head of the reception staff and her dedicated and professional team. She was very helpful accommodating our request for the rooms that...

"Lack of all necessary items like soap,shampoo,towels, very hard to communicate. Terrible experience, I will never do it again."

"Room was clean and price is ok but the communicate was little unclear they should’ve gave us a code for the main gate we never received"