"La habitación solo la limpiaron dos días de los 5 que estuvimos, las instalaciones ideales para los niños, el aire acondicionado muy bien, el personal da muy buen trató"
"This was our 3rd time staying at the Hacienda Grand Krystal. The property is slowly deteriorating. The room was not cleaned properly. The AC not working and we asked for pool view and our view was blocked by trees.
The staff, as always, very professional and grateful.
The restaurants well all great with the exception of Le Delice. Service was horrible and food not cooked throughly.
The pool was great, especially the service provided by Carlos and Cesar.
Sadly, I will not return to this...
"No servía el aire acondicionado y nos querían mandar a una habitación que no tenía aire acondicionado pero tenía ventiladores, hotel muy viejo que requiere mantencion."