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"The staff make this place very special. They go out of their way to help you and are just lovely."

"Room was spacious, comfortable, clean and warm. It was very quiet. Bed really comfortable. Parking was extra in the week."

"Two issues on my visit this time. Both sorted almost immediately. Once again very impressed. My hotel of choice in the area. Highly recommended. "

"The bathroom had a gas smell in the night and the toilet in room 215 was extremely difficult to flush . Tv needs a manual and couldn’t get standard channel on but room and view was wonderful. Staff short in breakfast area . Had to wait to get sat down . N still havnt got out toast . Food was lovely when we got it though . "

"Beautiful location, suite, and food. Lovely pleasant host and excellent value. Will definitely stay again. "

"We've only ever used the room not other facilities as we are here to visit family. The hotel is a great location. Nice and quiet. Room was comfortable and pillows were great."

"Perfect experience. Staff were exceptional "

"Excellent little stopover on business travel, quiet location, well equipped. Appreciated the fresh milk for a proper tea in the morning, thanks. "

"Clean room. Professional staff. Close to Racecourse."

"The property was new, beautiful and cleverly designed with lovely loung and kitchen bespoke for the three rooms the area is lovely as are the pub/ restaurants"

"yes all was good "

"Room was a good size and clean with everything working. Staff were friendly and helpful"

"Excellent staff. Very attentive and professional. Hotel is a great location, quiet and away from a main road. Lots of character. Spa, Gym, and Pool all a great surprise. "

"A superb night away from home in a beautiful area. The Pheasant is immaculately maintained. The rooms are stylish and scrupulously clean. The restaurants, again, are beautifully decorated and the food is perfect. Staff are all friendly, polite and generally lovely. I can’t recommend this place too highly."

"Lovely pub, friendly staff. We only stayed 1 night but the rooms were very clean and had everything you needed. The breakfast was cooked beautifully and really tasty. We would have had diner there but unfortunately it was the Christmas market on within Tarvin that evening so no food was served other than a stall outside. Free parking for people staying in the pub. Within a 15 min drive into Chester - Wouldn’t hesitate to go back. An enjoyable if not brief visit. "

"Nice location and all you need for a short break"

"Great hotel in a good location. Food is excellent, room was spacious and clean, modern decor although there seemed to be a lot of wasted space? Staff were pleasant and helpful."

"Everything was brilliant. Will use again !!!"

"Hôtel très bien situé, facilement accessible de la gare ou de la gare routière. Le centre ville n'est pas très loin non plus, les balades le long du canal sont plutôt agréables. Je recommande vivement cet établissement pour un séjour à Chester."

"Paula on reception delightful. Food choices were great for us in the snug. Quite an experience arriving here thru lots of gates and a long windy path. "