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"Your co. must share the blame for my awful time at the hotel. I had specifically requested a hotel in or very near the city centre and at least four stars standard I was booked into a hotel 35 km away. I had requested for taxi to be picked up from the Airport and you had confirmed that at 20 euro cost they will send me a taxi. No taxi was there at my arrival. When I phoned they had no knowledge of it and on my insisitance they send a hotel player to take me in his private car. On return despite...

"the room, landscape, swimming pool, the lake and the restaurant "