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"Worst hotel I’ve been to in years, staff was rude and rooms were very dirty,"

"We did not stay at this hotel even though we paid for it. The room smelled like smoke and the room was not clean. We walked out after entering the room and the person in the room two doors down started to come out and then immediately stepped back into the room and closed the door. We did not feel safe at this hotel so we left and found another hotel to stay in. We did not ask for a refund because I didn't want confrontation. I certainly don't think they deserve a 3 rating."

"My only stay place when visit King Mounain"

"Room had a little smell to it"

"We enjoyed our overnight stay at this hotel. The front desk was very friendly. Since we arrived late, he offered us a late checkout without status at the hotel chain. "

"The staff were very friendly. The room was very clean, and my stay was comfortable. I received a text message checking in on me and to let them know if I needed anything. I love the hotel is located right by the interstate. If you want to eat out there are several restaurants by the hotel. A staff person always spoke to me when I was leaving to go out and on my return. I will stay here again when I am in the area."

"There were zero employees visible at this place! After reserving a non-smoking room on line, I went in to check into the hotel. They had a foreigner address me on an automated kiosk. It was at this time after waiting for him to discuss the fact with his “Supervisor” that I was informed they didn’t have a non-smoking room available. This is the only hotel in York, SC. Told him we just needed somewhere to shower and sleep. The room smelled like an ashtray! Bed spreads had burns on them. The...

"I was initially checked into a room which was not cleaned, with dead insects and food on the floor. Staff were helpful and moved us into another room, which while much cleaner, we soon found out the property had no TV service or hot water."

"The morning breakfast was amazing. We stayed 5 days and I liked how they switched up the menu each day. I was disappointed that the room wasn't service every day when we stay multiple days. The staff was very helpful when I had issues."

"Great place an very clean"

"Room was comfortable and clean! Air conditioning works great. Breakfast was convenient. Quiet location."

"While the bar is beautiful and grand, the rooms were extremely small and cramped. The first room we looked at was unbearably small, with frosted windows that could not be opened. I went back to the front desk to ask for a larger room, and indicated I would willingly pay more a larger room. The host offered a "larger" room as complementary upgrade. The next room was slightly larger, still difficult to turn around in, but I couldn't go back to the front desk again. This is with a bed that was a...