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"This was a quick stay but we had a good breakfast in the morning. Staff was friendly and accommodating."

"Better not charge me !! Your ad on shoi am adws pool and whirlpool . The absolute 1st picture . I called a week before I went . They told me the pools were good . I get there? Pools are closed for the winter. . "

"The room I got was okay before inspection. I got a king bed for the night and underneath the desk were three little chocolate-like, maybe even “Milk Duds” candy droplets along the floor. In the bathroom, the bottom of the shower curtain was stained with mold and it had this old-aged smell rather than a “clean” smell. There was some accumulation of dust within the room too, which just makes it seem like it was never touched at all. When me and my partner went to the desk to discuss these issues,...

"Staff were very kind, and accommodating "

"Pros: *Location *Room was beautiful *Creek and Buchanan are beautiful *Staff was amazing Cons: *No parking - had to park two blocks away. *Above a bar with live music at times. I came in on a Friday and the bass from the band made it hard to sleep. The crowd would also cheer from time to time which also made it hard to sleep. Saturday night was better. No live band and a smaller crowd at the bar. Still had to park 2 blocks away. *They said the only entrance and exit is through the...

"Very clean rooms. "

"Very easy to get to. Very nice staff, rooms were very clean. We even got to enjoy the pool. "

"Very comfortable suites, great location to shopping and dining "

"Friendly staff, clean rooms, amazing harbor view!"

"I didn't use it "

"Nice hotel"

"Room was clean and staff was great pool was not advertised as closed down fitness room had broken machines breakfast was not the best either I know it's just a small one but quality wasn't good for being small variety "

"Staff was great. My room was big, and clean. I will be returning to stay again. "

"Good, quiet stay"

"Great location. Awsome view on the 3 floor facing lake michigan . "

"We've stayed at this facility a couple different times, so I find it satisfactory."

"The staff was courteous. The room was very clean and comfortable. The breakfast eas very nice and a very good selection of items."

"Found hair in the shower, which was totally gross and not sanitary at all. To make matters worse, there wasn't even a complimentary breakfast, which is a bummer. The staff seemed pretty checked out, I even saw one of them sleeping! Definitely not the experience I was hoping for."

"The pool and hot tub were both down. The hallways were dirty. They’re ceiling tiles falling in multiple places. It looks very old and rundown. Breakfast was hardly anything at all. Could not take a shower because black stuff kept coming out of the pipes."