Search Hotels Near Shopping Center Cloche d'Or, Luxembourg City

"This property does not meet the standards of a luxury apartment as advertised. The promotional material was misleading. Although the listing stated it was a non-smoking unit, evidence of smoking including odors, stains, and cigarette butts was present in various areas. Trash bags were found on the balcony, and cleanliness throughout the apartment was inadequate; stains and grease were noticeable on surfaces, appliances, and cookware. The oven produced a strong smell due to cleaning residue that had not been properly removed. At check-in, amenities such as bath towels and soap were missing, and when towels were supplied, they were stained and of poor quality. The bedding and kitchen supplies were similarly substandard, with only a dirty sponge provided and the coffee machine left unclean. Most pots did not work with the induction stovetop and were also in poor condition. Several furnishings, including the couch and walls, showed signs of wear and staining, and some decorative elements were missing. Multiple ceiling lights, including those in the bathrooms, were also out of order and were not repaired after being reported. Resolving these concerns required numerous calls, photo documentation, and resulted in receiving only minimal compensation from Hotels.com following extensive discussions. While the apartment offers complimentary parking and convenient access to the tram line, the overall experience did not justify the cost or match the high level advertised."

"Fantastic hotel all round. Really welcoming and friendly staff at all times. The rooms are great size and very clean and housekeeping were prompt and effective every morning. The shower deserves a massive shout out for being so good. Free hot drinks 24/7 in the lobby. Only negative is that there isn't very much in the area after 6pm no shops or anything and it can be quite long to get into the city centre. "

"I had a wonderful stay that started with Marcus going above and beyond from the minute I walked through the doors. My room was comfortable and clean. It was an easy walk to the T1 tram. The breakfast offered a variety of yummy items and plenty of coffee. I highly recommend and would happily stay here again. "

"We just wish the hotel had a free breakfast. The was the only issue we had - it was a great hotel! "

"Hotel in a great position only a 15 minute walk to the center. Plenty of eateries around it if you didn’t want to use the facilities. A lovely park out the back. "

"The check in experience was appalling, despite reaching out to the property ahead of the 3pm time, check in information was given the information only at 5pm because they forgot to send me the link ahead for the cleaning fees. I am travelling with a toddler and luggages so we checked in at another hotel nearby. On top of that the adress of the flat was not the one I booked ..The property said they would get back to me the next day. Which they never did. Apart from that the flat was nice, clean. "