โรงแรมใกล้ช็อปส์ แอท แฮ็กส์ ครอส, เมมฟิส

"Staff entered my room while my belongings were still inside, removed my items, placed them into bags, and gave the room away. I had spoken with the front desk earlier that morning, and after a long workday I came back to find my room no longer available and my belongings handled by staff. This was unacceptable and extremely frustrating. A hotel should not remove a guest’s personal property and give away the room without properly resolving the situation first. I would not stay here again."

"Huge room, secure parking, clean, comfy bed"

"Every single thing I needed was there.Ice machine was broken on our floor."

"Horrible. Made it there with my wife tired after a long drive ready to lay down just to find out that the property had cancelled my reservation stating they were overbooked and simply waiting for me to arrive to let me know instead of calling me in advance to alert me. Now I have hundreds of dollars hung up because of this and I’m being told that it will take 7-10 business days for the refund to be fully processed and back to me. Not to mention I had to obtain a hotel at another location so...

"the breakfast is terrible and room is dirty"

"They were great clean and very friendly staff"

"Everything was clean and fresh! The breakfast was great! Beds were very comfortable!"

"This place was a mess. Walls were super thin. Could hear everything and everyone around us. The bathtub was stained and/or dirty. Went to the pool area where there was a ceiling tile out and laying on a table. Next we went to the hot tub which had very cloudy water, no jets working and s huge whole open in side of wall. Beds were very soft, towels had a yellow tinge. All the time we were there a big cart full of tools was in the hallway. This place is not worth your time AND Expedia charged...

"Great place to stay and n a beautiful neighborhood "

"Everything and everyone was fantastic "

"Clean room , nice staff"

"For an inexpensive hotel, this was pretty good. There were a few things that could have been better: there was only one trash can in the suite, the toilet paper holder was broken. On the positive side there was an ice maker in the refrigerator and the suite was two stories with ample sleeping options."

"Bathroom and room did not look cleaned very well. Service did put new towels did not make beds. A/C had bad cord looked burnt had to manipulate plug connection a bit for it to work. Lobby and Breakfast area was clean and prepaired each morning on time. Price was very cheap so it is what it is. Worked for my work trip. A little cleaning and maintenance in room and it would be 4 stars for the money."

"No use esos servicios "

"This was my second time that front desk guy makes me to do reservation on line instead to do walking reservation, telling me than that not is possible at that moment, and There is a lot opportunity to improve breakfast."

"Clean Room. Very Kind & Helpful Staff! Kitchen could have been managed a little better."

"Parking okay, not a Fancy breakfast "