โรงแรมใกล้สวนเชอร์ลีย์ส์อาร์เบอร์, Louisville

"Everything was amazing and great rooms"

"A cleaning staff Took my medication out of the fridge It had my name on it clearly and it costs $10000 a month. The front desk clerk was no help at all and treated me very rudely. Did not call a manager did not call the cleaning staff that left for the day already. He was not concerned at all. I don't think he's cut out for that sort of job he had no empathy for my situation whatsoever. Completely blew me off and acted like it was all my fault. I had to go dumpster diving And went through 15...

"I booked the room to have a weekend with my children. I specifically went there because they had a pool. When I made the reservation, nothing was said to me. When I went in to check in, there was a sign that the pool was closed for inspection. I brought it up to the lady and she was very short with me and made me feel uncomfortable. I did not feel like I could ask to switch hotels due to the awkwardness of the conversation."

"The room was run down and dreary looking. They must be trying to cover something up because the smell of deodorizer was overwhelming. We had to check out and find another place to stay. My allergies were going crazy in that room. The front desk guy was very nice and understanding about the situation."

"Perfect overnight stop, had everything we needed and staff was very friendly."

"The mattress needed replacing . Felt like sinking into a hole. Neighbors were up to 2:30 going in and out with a kid that had zero indoor voice. Motorcycle group also staying there reving motors. Not our best stay there. Usually good place...these were not really the hotels fault but I would think the office would hear them or see it on their security monitor that is right at the desk."

"Just a place to lay your head."

"Renovations are really well done! Staff is absolutely fantastic!! I’ll def stay here again!!!"

"Great place to stay, clean modern and good peel all around… Staff was friendly and helpful. Would stay again in a heartbeat."

"I wish breakfast was at 6 instead of 7 so we could have enjoyed it."

"Good hotel for the price and area."

"Stayed here because website showed a nice outdoor pool right on their main webpage and we planned to spend the day there. Get there and its all covered and some BS excuse of pipe problems. No mention of that on website. Already there, stayed a night and checked out in the morning. Owners didnt give a damn and said I was being charged both nights anyway. Wouldn't even give me a receipt! Went to Expedia and they said "hotel owners declined a refund", like I give a damn what they say? I will...

"The room was clean is a small entrance but is ok"

"Ac worked. Breakfast nothing to right home about. Had better breakfast elsewhere "

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"Excelente servicio y muy limpio"

"Great place near quite a few shops and restaurants. Close enough to downtown. Breakfast was nice and everyone was very welcoming."

"Room was dirty (stain on carpet, dresser drawer falling off tracks, tv non-operational). "