Search Hotels in Shenfield, Brentwood

"Friendly staff and great value for money "

"The bar staff and restaurant was fantastic, William, Daisy and not to forget Cara…. I will be back and thank you all for the great experience."

"Room good. Breakfast self service many choices. Quiet at night "

"When making the reservation, it stated "breakfast included" however, it did not appear on my itinerary. I contacted Expedia who were unable to resolve the matter. It took over 24 hours to get the remote control for the TV. Most of the employees were very helpful, there was one worker who seemed uninterested and came across as being rude. Beyond that encounter, the room was very well presented. The "bespoke" iron furniture was lovely and sturdy."

"It started very badly with Satnav sending us to a pedestrianised deadend at the waterfront. However with telephone assistance from the Ark staff we eventually found the entrance which is set back from the road. We stayed in a tiny double bed studio, probably the smallest we have ever seen. It was however perfect for our stay and was very well fitted out and spotless. The pool and spa was stunning and with incredible views from the 20th floor to the O2. Staff qere helpful, lifts a high tech joy and all in all extremely good value. Access to all areas via the adjacent light railway station was a huge benefit for getting around. We would stay again and now we know where the entrance is it will be even better!"

"The check-in staff were fantastic, particularly the girl whose name I believe started with G. She was incredibly helpful and attentive, truly a valuable asset to the hotel. The breakfast was delicious with a lovely menu and prompt service. My room was well-equipped but the carpet was badly stained which left a negative impression. Will be back again . "

"Hotel well located and staff very accommodating"

"The hotel is very new, so everything works, and is clean. The rooms are tiny but well laid-out and organized. The floor is hard, no carpet. This is very good. No smell, no stains. The beds were comfortable. There was no noise, we slept really well. The breakfast is magnificent and plentiful. The staff was extremely helpful and kind, a particular shout-out to Maria F., who was really kind to us at check-in and check-out. Location is great."

"Although a great location and good value for money I was bitterly disappointed at the ibis London City hotel. The reception staff on the night shifts were extremely unprofessional, chaotic and quite rude. Hema particularly was exceptionally rude. The staff gave my colleague a key to my room which was totally unacceptable for any hotel to do and my colleague walked into my room late at night. Fortunately it was a colleague of mine and not a random person but extremely poor. The night security manager was also extremely unprofessional and made you feel uncomfortable coming into the hotel any time they were working in reception. Extremely poor level of service! "