Shared Dormitory (6 Persons, Mixed) | Egyptian cotton sheets, down duvets, pillow-top beds, desk

Reviews of Cocoon Stay Hongdae Guesthouse

1.5 out of 5
Cocoon Stay Hongdae Guesthouse
34 4 Yanghwa Ro 18An Gil, Seoul, ICN

Reviews

7.8

Good

Rating 10 - Excellent. 27 out of 103 reviews" "
Rating 8 - Good. 48 out of 103 reviews" "
Rating 6 - Okay. 20 out of 103 reviews" "
Rating 4 - Poor. 3 out of 103 reviews" "
Rating 2 - Terrible. 5 out of 103 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

C.

Travelled with group
Disliked: Amenities, property conditions & facilities
The building quite old. Room is small as per expected. No key for your room means u can’t lock when u’re out so it feel insecure. Floor heater is fine. Bed sheet is weird and a bit dusty. There’re only 1 rest room to share/level and 2 showers and it smelled. Shower room is very inconvenience as there’s only on hook to hang all your stuff. Only shampoo and shower gel provided. At first i can’t find the kitchen since the door’s always close and TV always turn on so i thought it’s staff room. Location is great but i won’t stay here next time.
Stayed 4 nights in Dec 2019
Response from kim on 20 Jan 2020
thank you so much

6/10 Okay

Verified traveller

Overnight stay
I got to the city around midnight and the owner seems annoyed because I arrived late. The room and bathroom was okay. But the ventilation isn’t that good. I feel like there was no air circulating inside the room. Good thing I only had to stay overnight before my flight to Jeju.
Stayed 1 night in Nov 2019
Response from kim on 5 Dec 2019
thank you so much

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Very good location, just a few steps from the subway and the heart of the action in Hongdae. Beds are wooden but not noisy. Toilet + 2 showers per floor. A large table in each room, so you can get work done if you have to. Shared computer for those who need it. I have absolutely nothing to complain about.
Stayed 12 nights in Nov 2019
Response from kim on 24 Nov 2019
thank you so much

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Liked: location to trains, basic rooms with locked cabinets, in the heart of the city, owner was able to answer all of my questions. Disliked:stated breakfast included but no effort was made to have any breakfast available even when asked.
Stayed 3 nights in Sep 2019
Response from kim on 30 Sep 2019
thank you so much

6/10 Okay

Q

Very conveniently located to a few subway station exits. Could improve on cleanliness, the bedding and pillowcases were not changed, just refolded and put back in place after guests checked out.
Stayed 4 nights in Sep 2019
Response from kim on 17 Sep 2019
thank you so much

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner is so kind. Good room. The water is too cold in some days.
Stayed 9 nights in Apr 2019
Response from kim on 1 May 2019
thank you so much

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like all of Cocoonstay guesthouse . So comfortable and clean .
Stayed 3 nights in Apr 2019
Response from kim on 1 May 2019
thank you so much

8/10 Good

anuar..al-haj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to hongik university station.
Stayed 6 nights in Jan 2019
Response from kim on 31 Jan 2019
thank you so much

8/10 Good

Wai Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Love the neighborhood.
Near to the Airport railway Hongdae station exit 7 and with an Elevator! So many nice cafe and restaurants around the neighborhood. Just forget the breakfast and everything is fine. Value for money
Stayed 4 nights in Oct 2018
Response from kim on 28 Oct 2018
thank you so much

8/10 Good

Beau, Japan

Liked: Cleanliness, staff & service
Hope to be back soon, near station, near Main Street. Room clean, big locker.
Stayed 3 nights in Oct 2018
Response from kim on 24 Oct 2018
thank you so much

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good but not at all
- the 1 on check- in seem like a room didn’t clean . I’ve found the faillen hair of sombody to much , Included the blanket have some smell did’t clean before - A room included brekfast , but the actually they didn’t preparing for us . Must asking for Breakfast , It’s doesn’t fair .
Stayed 4 nights in Jun 2018
Response from kim on 12 Jun 2018
thank you so much

6/10 Okay

Verified traveller

Disliked: Room comfort
Nice place for a quick stay but the bed feels the same as the floor- was there even a mattress? The sheets looked and smelled like they skipped some washes. There was one guest who stayed for only a few hours one night and the owner came in to refold the blankets for the new customer. This was a good price for the stay and good location but wouldn't recommend if you like to use common spaces. No public kitchen.
Stayed 3 nights in Nov 2017

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly and clean hostel
great locations to the train station from or to airport especially if one use the exit 5 of hongik university station. also, it is very near to bbq and shopping streets which is right behind the block. the owner is helpful, the hostel is clean and the bed is comfortable even though sleeping on bunk beds. just note that the room (4 bed dorm) is rather small. however, this only a minor issue. I will definitely go back n stay again.
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to station and shops
The staff is very friendly. Location is close to station and also shopping area. Many foods to eat and places to shop!
Stayed 3 nights in Aug 2017
Response from kim on 2 Sep 2017
Thank you so much

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Close to Train Station
The room and facilities (bathroom, kitchen and shower room) are clean but I dont like the way they deceived paying customer. I booked with continental breakfast but the whole time I was there no continental breakfast was served (except a instant coffee and a piece of bread the first day which didnt held to my standards since I paid extra. Overall, its an ok experienced.

10/10 Excellent

Chris, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hostel close to Hongik Uni Station
This is a nice hostel conveniently located in a close proximity to Exit 7 of Hongik University Station, which is one of the stations if you take the all-stop Arex train from Incheon Airport to Seoul Station (or vice versa). As the area near Hongik University Station is a busy and popular place among the Koreans, you will easily find a lot of nice restaurants, boutiques and cosmetic shops. You can also find street performances and busking there. Having said that, the surrounding area of the hostel is quiet enough for me to have good sleeps for 2 nights. Despite shared bathroom and washroom, the hostel is overall clean. The owner is very friendly and can speak good English. Please remember to bring your own toothbrush. They also provide a big enough locker for each guest in the room.

6/10 Okay

Chun Ying

Disliked: Cleanliness, property conditions & facilities
The owner was very nice but the toilet and the shower room was a bit dirty.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Very simple but enough
Terrific location. Nice owner. Rooms are small but sufficient. The bathroom and shower room didn't seem cleaned on a daily basis.

10/10 Excellent

Joanne, Dubai

Liked: Cleanliness, property conditions & facilities, room comfort
Great bargain and amazing location
It was overall good experience, the owner was nice to keep my luggage until the checkin time. But when he was cleaning the rooms he just knocked on my room (who knows what I might be doing or wearing!), which was a bit unexpected.

8/10 Good

M

Liked: Cleanliness, staff & service, room comfort
Great place to stay
My friend and I had an amazing time here. It was in a great location, right next to the Airport Railroad line. Close to many great restaurants and stores. There was a lot of things to do in the area because it is in the Hongdae area. Lots of college students during the weekend. Close to Line 2 (green line) that will take you to so many places in Seoul. We enjoyed our time here. The staff was great! Very welcoming and accommodating.

8/10 Good

Charlie, Manila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cheap and comfy stay
it's near the subway, nice and clean room

2/10 Terrible

june, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad Experience
Book for a twin room 9 sqm and is at 3rd level. The room is really small and have no space to open up our luggage, the room only have 1 socket power point and me and my friend has to take turns to re-charge our phone. The wash basin in the shared toilet is so dirty and smell bad, shared shower room has only 1 hook for clothes. The bed sheet and blanket look dirty with stains. Apart from the good and convenient location (direct airport train) I really cannot find any plus point to compliment on the guesthouse.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place close to the subway station
The host is really nice. The house is near the Green Line 2 Hongdae station which is very convenient for tourists. Also it is near Hongdae, therefore you can find a lot of restaurants, a lot of coffee shop and a lot of cosmetic shops.

10/10 Excellent

Tak Yee, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super good location and neat room
The location is very good that it's just few minutes to walk to the Hongdae station airport line. After lots of shopping, and with large and heavy luggage, I didn't have to worry about going to the airport in the crowd. And, there're some 24hr restaurants nearby. The guest house is comfortable, room is neat, and the host is nice.

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Near subway station. 1 minute walk from exit 5. Facilities are sufficient. Cleanliness is fair.
Stayed 4 nights in Jan 2020
Response from kim on 13 Feb 2020
thank you so much

2/10 Terrible

bombit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
너무너무너무너무좁음 개미 숙소, 창고 개조해서 방만듦
Stayed 4 nights in Jan 2020
Response from kim on 8 Feb 2020
thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
暖かくてベッドは快適でした。 し
Stayed 2 nights in Jan 2020
Response from kim on 23 Jan 2020
thank you so much

2/10 Terrible

mihofuku, 富山

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
12時チェックアウトと記載があるのに11時前にノックされて「チェックアウト!出て行って!」沢山の方が宿泊してトイレもシャワーも順番待ちしても使えず。待っていたのに!荷物を預かって欲しいと伝えても「1時から留守にするから無理!4時に戻ってくるけど一つにつき5000원お金貰う!」今までのゲストハウスでこんな対応されたことないので驚きました 布団にも血液の汚れあり、渡されたタオルはフェイスタオル一枚のみしかも雑巾並みにボロボロ。ゲストハウスでタオルが一枚でもあるだけマシではあるけどホテルに慣れてる人には無理だと思う
Stayed 1 night in Dec 2019
Response from kim on 23 Jan 2020
thank you so much

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019
Response from kim on 6 Dec 2019
thank you so much

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2019
Response from kim on 5 Nov 2019
thank you so much

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
老闆人很好,沒有電梯,會幫忙搬行李,但退房就得自己來了
Stayed 2 nights in Jul 2019
Response from kim on 5 Nov 2019
thank you so much

4/10 Poor

LI PING

Disliked: Staff & service, property conditions & facilities, room comfort
不會讓人想再次住的民宿。。
住宿人多時隔音效果不好,很吵。老闆不親切。覺得除了交通方便,其他很不理想。
Stayed 2 nights in Oct 2019
Response from kim on 10 Oct 2019
thank you so much

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
建築物是在機場線弘大入口旁邊,白天都可以找到住宿的名字,只有入住第一天的時候才有看見房東,然後放一角落都有灰塵,衣櫃裏也有些灰塵,雖然床單再當面的時候有告知有一處地方洗不乾淨,但第一晚睡的時候看見了床上有些碎碎的東西散落,不確定是什麼,我到第三天的時候背部敏感了,只能鋪上自己的毛巾睡覺,浴室與廁所是分開的,都算乾淨,每一層都會有一個浴室與廁所,房間隔音很差,只要有人開門與走路,說話都會聽得見,訂住宿的時候是先看見有行李寄存才訂的,結果說寄存行李只到下午兩點,我們六點要拿行李,他說兩點的時候會拿進房間儲存,需要收費10,000韓圜,六點的時候會再拿出來給我們,結果五點回來的時候都只是放在走廊?????臨走前見到面的時候連打招呼都沒有,反正我下次是不會再住了
Stayed 7 nights in Sep 2019
Response from kim on 8 Oct 2019
thank you so much

8/10 Good

Tanaka, 兵庫県

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かった点 ・最寄り地下鉄駅(弘益大学)から近く、AREX各停電車で  空港(仁川、金浦)に直通できる。 ・人気(ひとけ)が少ない時期に利用したので安かったのも  あるがお値段以上、十分お部屋、水回りなど清潔感があった 気になった点 ・室内に鍵付きの荷物置箱があったが何故か貸出してくれなかった。 ・シャワー室の仕切りなく着替えは廊下でしなければならない。
Stayed 2 nights in Sep 2019
Response from kim on 7 Oct 2019
thank you so much

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from kim on 30 Sep 2019
thank you so much

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
立地は良いが...
立地は、空港鉄道から近く、地上に出てからもすぐなので、キャリーを持っての移動も◎ ただ、普段よく使う2号線までは距離があるので 出掛けるときは余裕を持った方が良いです。 清潔さは、こんなもんだと思います。ただ、室内用のスリッパは皆が履く物で黒くなってたので、あまり綺麗だとは思いません。 対応については、お世話になった男性の方は無愛想で、チェックインをして部屋に案内をしてくれると時も、階段でしたがキャリーを持ってくれることはありませんでした。 2日目の朝会ったときに挨拶をしたときは 挨拶を返してくれましたが。 シングルで予約しましたが、室内の清潔さ普通です。キャリーを広げられるスペースもあります。 私の部屋だけか分かりませんが、鍵を開けて鍵を抜こうとすると、全く抜けずに部屋に入るたびにイライラしました。 また、お風呂は共用ですが 入ってすぐの扉の鍵が閉まらず、少し空いた状態のままで丸見えでした。 トータル 駅近で立地はよいですが、 鍵が閉まらないお風呂、鍵が抜けない部屋 値段もめちゃくちゃ安いわけでもない このような所には二度と泊まらないと思います。 何度か韓国へ旅行に行き、ゲストハウスにもお世話になっていますが、風呂場の鍵がかからないのは初めてでした。
Stayed 2 nights in Jul 2019
Response from kim on 4 Aug 2019
열쇠는 모두 준비되어잇습니다 다른손님들은 잘 이용합니다 감사합니다

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
プライバシー
鍵を閉めないで外出するように言われたので鍵を渡されることがなかった。スーツケースを横に倒していたら足でスーツケースを押していた。オーナーが客の前で普通そんなことするのも考えものだ。
Stayed 3 nights in Jul 2019
Response from kim on 1 Aug 2019
thank you so much

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
사장님도 친절하고 전반적으로 깨끗하고 좋았어요. 아쉬운점은 장기투숙시 청소를 안해주신게(쓰레기통비움, 간단한청소 등 *다른 게스트하우스랑 비교시) 아쉽네요. 그외에는 위치, 편안함 만족!
Stayed 4 nights in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
玄関は暗証番号入力の鍵がちゃんとついているけど、靴箱が全員で収納するタイプなので良いスニーカーを履いていたので心配だったし、それぞれの部屋に鍵は付いているのに内側からしかかけられないので外出時心配で、部屋の中のロッカーも鍵はついているけど、もらえなかったので心配だった。
Stayed 1 night in Mar 2019
Response from kim on 30 Mar 2019
thank you so much

8/10 Good

SZE MAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it's extremely close to Hongik Uni station exit 5 or exit 7 either, takes one minute from exit. room space is good enough for me. room and facilities (toilet/shower room/ pantry) are really clean. especailly , shower room is made with 2 parts. inner is for showering and outer is fitting with dryer and big mirror. it allows 2 people in there doing their businesses, says, one is showering while one is drying hair or make-up.
Stayed 2 nights in Mar 2019
Response from kim on 20 Mar 2019
thank you so much

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019
Response from kim on 1 Apr 2019
thank you so much

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
좋았어요.
위치도 정말 좋고 관리하시는 분께서도 친절하셔서 좋았습니다. 다음에 홍대 부근 갈 일 있으면 또 갈게요.
Stayed 3 nights in Dec 2018
Response from kim on 8 Jan 2019
감사합니다

10/10 Excellent

Anchalee, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff he's very nice room is clean and safe share toilet and bathroom clean They have shampoo and shower gel also hair dryer
Stayed 1 night in Nov 2018
Response from kim on 9 Nov 2018
thank you so much

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Response from kim on 29 Sep 2018
thank you so much

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ที่พักใกล้ subway มาก เดิน 3 นาทีถึง สตาฟให้ความช่วยเหลือดีมาก ห้องพักสะอาด ทำความสะอาดห้องทุกวัน
Stayed 2 nights in Aug 2018
Response from kim on 1 Sep 2018
thank you so much

2/10 Terrible

Verified traveller

Disliked: Staff & service
不親切
スーツケースの預かりをお願いしたら15時までしか預かることができないと言われた。それ以上預かるならもう1泊代払うように言われた。
Stayed 3 nights in Aug 2018
Response from kim on 1 Sep 2018
thank you

8/10 Good

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from kim on 2 Mar 2018
thank you so much

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족합니다.
객실은 깨끗하고 위치가 역에서 가까운 편입니다. 감기에 걸렸었는데 방이 따뜻해서 다행이었어요.
Stayed 1 night in Jan 2018
Response from Kim on 6 Feb 2018
thank you so much

10/10 Excellent

Chenchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點非常方便,老闆人很好,已經住了兩次,下次還會再入住
Stayed 2 nights in Oct 2017
Response from kim on 23 Jan 2018
thank you so much

10/10 Excellent

Chenchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點很方便,房東還幫我從4人房升等成二人房,下次還會再入住
Stayed 1 night in Jan 2018
Response from kim on 23 Jan 2018
thank you so much