"I will say you have to be persistent in your communication with the team. We arrived pretty late and was initally thankful someone helped us acquire the keys to our room but when we entered we saw that the beds were not made up and it felt like someone was stilling staying there. We went back downstairs and told them what happened and they gave us another room on the 4th floor at the furthest point from the elevator. Normally it would have been fine, but I hurt my knee and it was difficult to...
"I will say you have to be persistent in your communication with the team. We arrived pretty late and was initally thankful someone helped us acquire the keys to our room but when we entered we saw that the beds were not made up and it felt like someone was stilling staying there. We went back downstairs and told them what happened and they gave us another room on the 4th floor at the furthest point from the elevator. Normally it would have been fine, but I hurt my knee and it was difficult to...
Ruby