4/10
I had to basically kick the door to open it. This is supposedly an “accessible” unit, which would not be appropriate for someone with deficits at all!
Friday night and Saturday nights were horrible!
We had our ceiling trembling from the stampede in the room above ours to the point of the place shaking. At first I thought it was thunder and a storm outside. We finally had to threaten to call the police for then people upstairs stop stomping on the floor. At times they would stop, and start again and we would wake up startled. We asked management in the morning to please make sure we could sleep on Saturday night, to no avail. At 1 am the stampede started again. The girl in the front desk felt bad for us, and to my knowledge had to call the police to finally obtain silence. That took two hours + of our sleep,
Room service: when we called the front desk the phone got routed to the Hilton garden inn,
So, I finally had to go downstairs and ask for pillows and bedding to take upstairs for my daughter that was sleeping on the couch. We had already called twice the front desk about it.
I will never ever go back to this place!
No gluten free options for us celiacs by the way.
Marisa
เข้าพัก 3 คืน, กรกฎาคม 2025