Hotel Hi! Santa Catarina offers a quiet escape near the U.S. Consulate General. Travelers value practical conveniences like in-room WiFi for connectivity, express check-out to save time, and extended parking to eliminate travel hassles.
Located in Santa Catarina, Hotel Hi! Santa Catarina is in the suburbs. Museo del Obispado and Convex Exposition Center are cultural highlights, and some of the area's attractions include Mexican Professional Baseball Hall of Fame and Pinacoteca de Nuevo León. Looking to enjoy an event or a game? See what's going on at Estadio Universitario or Arena Monterrey. Visit our Santa Catarina travel guide
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
More
Air conditioning
Desk
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 4:00 PM
Early check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 195
Express check-out available
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Late check-out fee: MXN 195 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Hoteles Hi Santa Catarina Hotel
Hoteles Hi Santa Catarina
Hoteles Hi! Santa Catarina
Hotel Hi! Santa Catarina Hotel
Hotel Hi! Santa Catarina Santa Catarina
Hotel Hi! Santa Catarina Hotel Santa Catarina
Frequently asked questions
Is Hotel Hi! Santa Catarina pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Hi! Santa Catarina?
Self-parking and extended parking are free at this property.
What time is check-in at Hotel Hi! Santa Catarina?
Check-in start time: 3:00 PM; check-in end time: 4:00 PM. After-hours check-in is not available.
What time is check-out at Hotel Hi! Santa Catarina?
Checkout is at noon. Late checkout is available for MXN 195 (subject to availability).
Where is Hotel Hi! Santa Catarina located?
Situated in the suburbs, this hotel is within 3 miles (5 km) of U.S. Consulate General, University of Monterrey Library and Canon de la Huasteca. Cumbres de Monterrey National Park is 2.7 mi (4.3 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hotel Hi! Santa Catarina Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
7.0
Location
8.2
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 94 out of 234 reviews
10 - Excellent
94
Rating 8 - Good. 86 out of 234 reviews
8 - Good
86
Rating 6 - Okay. 35 out of 234 reviews
6 - Okay
35
Rating 4 - Poor. 7 out of 234 reviews
4 - Poor
7
Rating 2 - Terrible. 12 out of 234 reviews
2 - Terrible
12
Reviews
4/10 Poor
David
27 Apr 2025
Liked: Cleanliness, amenities
Disliked: Staff & service
Manager on shift didn't want to switch room for us due of broken air conditioner.
All of the sudden an expert on cooling and refrigeration.
Muy como y limpio, el aire acondicionado 10/10, es pequeña pero para una persona incluso 2 es excelente, agua fria y caliente, ademas que me toco una habitacion con vista a la montaña, asi que eso le da un extra, recomendado
El hotel está muy bien para el objetivo de solo descansar, esto debido a que la ubicación no es funcional, no hay nada cerca, y la habitación es muy pequeña. Lo que pagas es lo justo por lo que te dan, y no es un mal comentario, simplemente aclarar que el hotel es únicamente como un paraje para llegar, ducharse y dormir.