Hotel Boutique Las Palomas de Santiago

Property class: 4.5

Choose dates to view prices

Reviews

8.2 out of 10
Very good
Consider a stay at Hotel Boutique Las Palomas de Santiago and take advantage of a free daily manager's reception, a garden and a playground. Treat yourself to a massage, a manicure/pedicure or a facial at the on-site spa. The on-site international cuisine family restaurant, RESTAURANTE LAS PALOMAS, offers breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and a fireplace in reception.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room, 2 Double Beds

Room

Deluxe Double Room, 2 Double Beds

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Room

Junior Suite, 1 King Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Santiago, Hotel Boutique Las Palomas de Santiago is in the city centre and near a boardwalk. El Obispado and Faro de Comercio are local landmarks, and the area's natural beauty can be seen at Cumbres de Monterrey National Park and Parque Natural La Estanzuela. Bungee Cola de Caballo and KidZania Monterrey are also worth visiting. Make sure you don't miss outdoor adventures like ecotours, horse riding and ziplining. Visit our Santiago travel guide
Map
Calle Abasolo No. 101, Col. Centro, No. 101, Santiago, NL, 67300

What's nearby

  • A waterfall cascading down a moss-covered cliff into a pool below.
    Cascada Cola de Caballo
    14 min drive - 11.4 km
  • A water feature with a central island, a Ferris wheel, and a tall tower in the background.
    Fundidora Park
    38 min drive - 39.8 km
  • A statue of a horse and rider, a modern building, and a fountain.
    Macroplaza
    39 min drive - 40.2 km
  • A large stadium with a curved roof and multiple tiers of seating.
    Arena Monterrey
    41 min drive - 41.3 km
  • Ocampo Square
    1 min walk - 0.1 km

Getting around

  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    58 min drive

Restaurants

  • Tacos Villa De Santiago
    9 min walk
  • Las Palomas
    1 min walk
  • Corazón Corazón
    3 min walk
  • Café Aguamiel
    6 min walk
  • Little Caesars Pizza
    5 min walk

About this property

Hotel Boutique Las Palomas de Santiago

  • Luxury hotel in the city centre
  • Take advantage of a free daily manager's reception, a garden and a playground at Hotel Boutique Las Palomas de Santiago. Treat yourself to a massage, a manicure/pedicure or a facial at the on-site spa. The on-site international cuisine family restaurant, RESTAURANTE LAS PALOMAS, offers breakfast, brunch, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with a hair salon and a fireplace in reception.
  • You'll also find perks such as:
    • An outdoor pool, along with free cabanas and sunloungers
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), multilingual staff and a banquet hall
    • Concierge services, a 24-hour front desk and a gift shop
  • Room features
  • All guest rooms at Hotel Boutique Las Palomas de Santiago feature thoughtful touches, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi and air conditioning.
  • More amenities include:
    • Bathrooms with rainfall showers and hairdryers
    • 55-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, coffee/tea makers and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to noon on weekdays and 8:00 AM to noon on weekends; MXN 170 to 800 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of MXN 300

Restaurants on site

  • RESTAURANTE LAS PALOMAS

Things to do

  • Full-service spa
  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (657 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (70 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (69 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 170 to 800 per person
  • Hosted evening meal: MXN 300

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 10:00 AM to 8:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hotel Boutique Las Palomas de Santiago have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 8:30 PM.

Is Hotel Boutique Las Palomas de Santiago pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Boutique Las Palomas de Santiago?

Self-parking is free at this property.

What time is check-in at Hotel Boutique Las Palomas de Santiago?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Boutique Las Palomas de Santiago?

Checkout is at noon.

Where is Hotel Boutique Las Palomas de Santiago located?

Located in the heart of Santiago, this luxury hotel is steps from Ocampo Square and within 3 mi (5 km) of Presa La Boca and Bungee Cola de Caballo. Cascada del Chipitin and Cascada Cola de Caballo are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Boutique Las Palomas de Santiago Reviews

8.2

Very good

9.0

Cleanliness

8.4

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 20 out of 37 reviews
Rating 8 - Good. 10 out of 37 reviews
Rating 6 - Okay. 0 out of 37 reviews
Rating 4 - Poor. 2 out of 37 reviews
Rating 2 - Terrible. 5 out of 37 reviews

Reviews

Verified review

10/10 Excellent

Location and cleanliness of the room was great
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding-weekend

Great location, great service and excellent restaurant.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the property. The attached dining room has exceptional food and service. Highly recommend!
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is close to the Catholic church and to the main park. There are lots of activities carried out by the local folks.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little cute hotel in a beautiful area. The onlt reason I give it 4 stars is because pillow , mattress and blankets are not confortable. Other than that is great. Restaurant is overpriced and food is just meh but staff and service is great.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, it was a chilly day when we arrived to our room it was warm and cozy. Check in was quick, that had our information ready and personnel from lobby was very accommodating, other then that we did not have any other interaction with the hotel personnel. Good at restaurants was excellent. My only observation is that on most of our stays booked through Expedia, we get the farthest rooms and always with no view, this time was a view to a house backyard (not a pretty backyard) and had the last room on the first floor.
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The hotel was lovely with a beautiful lobby. The staff were incredibly helpful and friendly. It was quite cold the night we stayed, so we tried to turn on the heat. When we could not get it to work and called the front desk, they sent someone right away to fix it. While it seemed to be coming on, it did not really heat the room. While not a big issue, when paying a premium for a hotel, the small things should be perfect.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. City sewer drains down the street and it gets gross. Aside that, enjoyed my stay.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel itself was convenient for the location, but area was lacking in tourist attractions. I understand that this is currently being addressed
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy a gusto el lugar
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta MUY LIMPIO, y el servicio de todo el staff y restaurant es EXCELENTE. Todo esta en muy buenas condiciones, cuartos, camas, baños. El restaurant esta DELICIOSO y el servicio de FERNANDO PEREZ fue espectacular! Nos atendió en dos ocasiones y los felicito porque nunca nos habian atendido tan bien en un restaurant. SUPER RECOMENDABLE quedarse en este hotel que esta impecablemente limpio y el servicio sin igual.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Falta de mtto en baño, poca luz regadera
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Lo que NO nos gustó fue el restaurante, malísima calidad de los alimentos tradicionales que nosotros comíamos ahi desde los 80’s, los meseros jóvenes sin una adecuada preparación y los precios demasiado altos para lo que sirven
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonita experiencia y el hotel está genial en todos los aspectos
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar bonito y cómodo. Terraza desaprovechada, pudiera usarse para servir desayunos y nar por la noche
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volvería muchas veces

Todo muy limpio y un trato amable y muy bonito lugar ciudad limpia y tranquila hermoso
Stayed 1 night in Apr 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El cuarto estaba abajo, olía muchísimo a comida por que esta alado de la cocina y aparte es super ruidoso no dejan dormir en domingo
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar para pasar el fin de semana, excelente el servicio del spa
Stayed 1 night in Jan 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala experiencia en general

Muy viejo el establecimiento. Llegué en la madrugada después de un paseo cerca del hotel y el Hotel estaba cerrado. Me pasé 30 minutos en el frío y la lluvia hasta que me abrió una persona para dejarme pasar a mi habitación. Me dijo que estaba trabajando en algo… a las 2am?? Pero eso si, a las meras 12 me llamaron para que dejara la habitación. Es muy caro para lo que es. NUNCA VUELVO A IR Y MENOS LO RECOMIENDO.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo la limpieza de las sabanas fue un poco desagradable
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El unico inconveniente es que para llegar al estacionamiento se tiene que rodear el hotel, y si no hay lugar tienes que buscar en otro lado
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024
Verified review

4/10 Poor

Stayed 1 night in Nov 2024