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"Customer service is very poor and rude"

"There were no pets allowed at this hotel. The person at the front desk was very nice. However, the hotel room was tiny and outdated. Bed was comfortable, but there was a lot of traffic noise outside and we could hear the neighboring rooms televisions. Someone was trying to bash in a door or something at 2am one of the evenings?! Breakfast was meh, bagels were good. There was no ice available at the breakfast station for some reason. The rooms could have felt fresher. However, the price and location was right for the purpose of our stay. "

"Yes"

"The internet was very slow. Hard to get a connection. Not much for breakfast options. Clean room and spacious "

"Nice pool and jacuzzi. Walking distance to the harbor and restaurant. Great staff."

"This property is gorgeous and has a serene vibe. It literally felt like I was on a tropical getaway, and it was only an hour away from home. I am definitely coming back!"

"Great place to stay! Clean and provided everything we needed!"

"The room was dirty. People partied next to us until 3 am. Beds were very hard and small "

"The place was clean enough and literally across the street from John Wayne Airport, which was convenient but I absolutely hate nickel-and-dime charges and this place was full of them, starting with the parking fee. And when I noticed there wasn't a fridge in the room, I was told "Oh, you have a room with two double beds, so it doesn't have one" -- but I could add one for an additional fee. Ridiculous. "