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Hotel Exclusion List and Terms and Conditions

Altura Hotel

3.0 star property
Travelers find relaxation at this urban oasis where spa treatments soothe tired muscles and the sunny terrace offers a perfect spot to unwind after exploring

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Altura Hotel offers a welcoming retreat steps from the city center. Guests enjoy a full breakfast, relax in the peaceful garden, and families love the playground. Everyone appreciates in-room WiFi and rejuvenating spa services.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Fridge
Bidet
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Iron/ironing board, free WiFi, bed sheets

Superior Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Free cots/infant beds
Fridge
Bidet
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
  • 35 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Double Futon

View all photos for Chalet, Jetted Tub

Chalet, Jetted Tub | Iron/ironing board, free WiFi, bed sheets

Chalet, Jetted Tub

Highlights

Free cots/infant beds
Fridge
Hairdryer
Private bathroom
Jetted bath
Bidet
Coffee/tea maker
Daily housekeeping
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Studio

Studio | Iron/ironing board, free WiFi, bed sheets

Studio

8.0 out of 10
Very good
(1 review)

Highlights

Furnished patio
Free cots/infant beds
Fridge
Bidet
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Suite

Suite | Iron/ironing board, free WiFi, bed sheets

Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Free cots/infant beds
Fridge
Bidet
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
  • 40 sq m
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Bed

View all photos for Panoramic Studio Suite, 1 King Bed

Panoramic Studio Suite, 1 King Bed | Iron/ironing board, free WiFi, bed sheets

Panoramic Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually decorated
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Separate bath and shower
Bidet
Coffee/tea maker
  • 37 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Tent

Standard Tent | Iron/ironing board, free WiFi, bed sheets

Standard Tent

8.0 out of 10
Very good
(2 reviews)

Highlights

Fridge
Bidet
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
  • 38 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Tent

Family Tent | Iron/ironing board, free WiFi, bed sheets

Family Tent

Highlights

Fridge
Bidet
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
  • Sleeps 5
  • 2 Double Beds

About the area

San Juan is home to Altura Hotel. Ruinas de Ujarras and Catedral de la Mercedes are local landmarks, and the area's natural beauty can be seen at Poás Volcano National Park and Braulio Carrillo National Park. Colinas del Poas and Corso Lechería are also worth visiting. Make sure you don't miss outdoor adventures like hiking/biking trails and ecotours.
Map
Volcan Poás 3 Km, Calle La Legua, San Juan, Alajuela

What's nearby

  • Poás Volcano National Park - 3 min drive - 1.4 km
  • La Paz Waterfall Gardens - 28 min drive - 16.4 km
  • Braulio Carrillo National Park - 49 min drive - 21.7 km
  • Parque Viva - 56 min drive - 28.8 km
  • Terrazas Lindora Shopping Center - 60 min drive - 31.9 km

Getting around

  • Heredia Station - 51 min drive
  • San José (SJO-Juan Santamaría Intl.) - 56 min drive

Restaurants

  • ‪Hacienda Alsacia - ‬19 min drive
  • ‪Freddo Fresas - ‬7 min drive
  • ‪Fresas del Volcan - ‬7 min drive
  • ‪Cafetería Souvenir Volcán Poás - ‬10 min drive
  • ‪Restaurante Típico de Fraijanes - ‬8 min drive

About this property

Altura Hotel

Hotel near Poás Volcano National Park
At Altura Hotel, you can look forward to free full breakfast, a terrace and a garden. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and dry cleaning/laundry services.
Additional perks include:
  • Free self-parking
  • Tour/ticket information and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Altura Hotel have amenities, such as free WiFi.
More amenities include:
  • Bathrooms with bidets and free toiletries
  • Fridges, coffee/tea makers and heating

Similar properties

Property entrance
Poas Volcano Lodge
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
9.4 out of 10, Exceptional, 533 reviews
Poas Volcano Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:30 AM to 10 AM

Things to do

  • Playground

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Massage

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Altura Hotel Poasito
Altura Hotel
Altura Poasito
Altura Hotel Hotel
Altura Hotel San Juan
Altura Hotel Hotel San Juan

Frequently asked questions

Is Altura Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Altura Hotel?

Self-parking is free at this property.

What time is check-in at Altura Hotel?

Check-in start time: 3 PM; check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at Altura Hotel?

Checkout is at 11 AM.

Where is Altura Hotel located?

Situated in San Juan, this hotel is 1 mi (1.7 km) from Poás Volcano National Park and within 6 miles (10 km) of Colinas del Poas and Corso Lechería. Hacienda Alsacia and Tropical Bungee are also within 9 miles (15 km).

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Reviews

Altura Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 166 out of 261 reviews
Rating 8 - Good. 70 out of 261 reviews
Rating 6 - Okay. 10 out of 261 reviews
Rating 4 - Poor. 9 out of 261 reviews
Rating 2 - Terrible. 6 out of 261 reviews

Reviews

10/10 Excellent

Xiang

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and natural environment, Kids like it
Stayed 1 night in Dec 2025

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Romiro was great helping us out with a walkthrough of the property. Amazing location, great views from the room and from the lush green lawns next to the reception. Jacuzzi was great add on with great views.
Stayed 1 night in Dec 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 2 nights in Nov 2024

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful surroundings

Gorgeous location. Great place to stay to be outside of San Jose with a reasonable drive to the airport
Stayed 1 night in Feb 2025

8/10 Good

Jean-Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great view from breakfast place.
Stayed 1 night in Jul 2024

10/10 Excellent

Alen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cute and relaxing hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Yailen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute little spot , just stayed for a night, great location close to Poas Volcano and La Paz Waterfall which were the spots we visited.
Stayed 1 night in Jun 2024

10/10 Excellent

Alok

Liked: Cleanliness, staff & service, property conditions & facilities
Best views of the mountains. Waking up and looking at the scenery from floor to ceiling windows was a magical moment for us.
Stayed 1 night in Dec 2024

10/10 Excellent

ARBINDERPAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive views and comfortable stay

This was a great hotel, incredible views and comfortable room. Staff were friendly, will definitely want to visit and stay here again. Loved the breakfast in the morning.
View from the room
Bedroom
View from the room
Stayed 1 night in Apr 2024

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent welcome. Beautiful setting. Easy access to Poas volcano.
Stayed 1 night in Dec 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous views

Interesting and attractive multi- storey architecture. Gorgeous gardens and view over the valley. Conveniently situated if you want to visit Poss Volcano or La Paz.
Stayed 2 nights in Feb 2025

10/10 Excellent

shlomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
small and beautiful place, very friendly
Stayed 2 nights in Mar 2024

10/10 Excellent

Seyed Alireza

Liked: Cleanliness, amenities, property conditions & facilities
Altura Hotel is an absolute gem nestled in the heart of Costa Rica’s stunning landscape! The breathtaking views, cozy accommodations, and impeccable hospitality create a perfect haven for relaxation and adventure. Every detail is thoughtfully designed, from the delicious breakfast to the charming decor, making the experience truly unforgettable. Highly recommend staying here for a memorable and serene getaway!
Stayed 1 night in Dec 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is beautiful with nice areas to hang around, lovely rooms, nice breakfast, great service. Needs some maintenance and hot water to shower is very limited
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The Altura is a great choice for visiting Poas. Quiet location, great views of the valley below. Great included breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the dome tent with the bath tub! Super aesthetic for a relaxing vacation!
Stayed 1 night in Feb 2024

10/10 Excellent

Katya Yesenia Torres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel was great, everything was great!
Stayed 1 night in Jul 2024

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the most incredible stays we’ve ever had. The views, location, and scenery were breathtaking, and the room was both beautiful and practical. We stayed in the King Suite overlooking the valley, which also had a small rooftop area offering an even more stunning vantage point. From the suite, we could see donkeys and cows roaming below, which only added to the charm and natural beauty of the setting.
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful county villas, with spectacular views and amazing staff
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
The place is magical, everything bloomed and was clean, the staff is pleasant. There are animals and the breakfast is fresh and good. I will recommend that place
Stayed 1 night in Jul 2024

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing! Waking up in front of the forest was a mn amazing experience. We spent one day in the family tent and it was very confy except for the extra bed. I would recommend max 4 people. Breakfast was very good and in the master dome with incredible view. We also loved the firepit event in the evening when we had time to meet with others guests! Definetely worth to stay!
Stayed 1 night in Mar 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the tent, the kids loved it. Super unique, family friendly, easy to get to and many dining options, coffee farms and stuff to see. We stayed one night one our way out of the the SJO airport on to La Fortuna. Great location for getting to Volcán Poás.
Stayed 1 night in Oct 2023

8/10 Good

Gopi

Liked: Cleanliness, staff & service, amenities
Amazing location .the set up is very beautiful. Can do some maintenance to upgrade the property
Stayed 1 night in Oct 2024

8/10 Good

Dylan

Liked: Cleanliness, staff & service

Very good overall

The place is beautiful, well located near Poás volcano, in the mountain with a cute garden and view. We stayed in a standard room the first night, a little bit old but comfortable. Second night in a dome ; the setup is beautiful but can be loud at night if windy or rainig and suite cold ! Breakfast was good, well prepared but small portion !
Standard room
Stayed 2 nights in Feb 2025

10/10 Excellent

Kadbus

Liked: Cleanliness, staff & service, amenities
Our family of 4 (2 adults, 2 teens) enjoyed our stay. The property was beautiful, the breakfast was yummy and the people we interacted with were very pleasant. Check in and check out went smoothly. They provided a good recommendation for dinner. We only stayed one night and would have loved to have stayed longer.
Stayed 1 night in Feb 2024