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Ibis CĂșcuta Hotel

3.5 star property
Beaux Arts hotel with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for Ibis CĂșcuta Hotel

Exterior
Daily buffet breakfast (COP 38000 per person)
Interior
Exterior
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Parking included
  • Housekeeping
  • Air conditioning
The current price is àžż1,217
àžż1,217 total
18 Jul - 19 Jul

Room options

Available filters for rooms
Showing 4 of 4 rooms

Superior Room, 1 Double Bed (Plug & Play)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Separate bedroom
Premium bedding
Blackout curtains
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | 1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, Multiple Beds

8.0 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Down duvet
Separate bedroom
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(32 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Down duvet
Separate bedroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | 1 bedroom, premium bedding, down duvets, in-room safe

Standard Twin Room, 2 Single Beds

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Down duvet
Separate bedroom
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
Calle 15 N° 0 - 28, San JosĂ© de CĂșcuta, Norte de Santander, 540006

What's nearby

  • Colon Park - 8 min walk - 0.7 km
  • GobernaciĂłn Norte de Santander - 8 min walk - 0.7 km
  • Cucuta Museum of Culture - 8 min walk - 0.7 km
  • Ventura Plaza Commercial Center - 9 min walk - 0.8 km
  • General Santander Stadium - 19 min walk - 1.6 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 16 min drive

Restaurants

  • â€ȘKioto Asian Cuisine - ‬5 min walk
  • â€ȘAceituna Restaurante Árabe - ‬2 min walk
  • â€ȘRestaurante Carritos - ‬2 min walk
  • â€ȘLa ChurrasquerĂ­a - ‬2 min walk
  • â€ȘSaxo Pub Sensation - ‬3 min walk

About this property

Ibis CĂșcuta Hotel

Hotel near Ventura Plaza Commercial Center
Located close to Colon Park and Cucuta Museum of Culture, Ibis CĂșcuta Hotel provides dry cleaning/laundry services, a bar and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Buffet breakfast (surcharge), airport pick-up service (surcharge) and express check-out
  • A front desk safe, coffee/tea in reception and concierge services
Room features
All 105 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches such as free WiFi and air conditioning.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Daily housekeeping, desks and phones

Languages

English, Spanish

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Interior detail

Hotel Arizona Suites

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9.2 out of 10, Wonderful, 596 reviews
The price is àžż1,636
àžż1,636 total
13 Jul - 14 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; COP 38,000 for adults and COP 25,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar lounge
  • Restaurante Ibis Kitchen

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 77350 per pet, per night
Welcoming dogs and cats only
1 total (up to 15 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately COP 38000 for adults and from COP 25000 for children
  • Airport shuttle fee: COP 40000 per vehicle (maximum occupancy 4)
  • Pet fee: COP 77350 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Cucuta Opening December 2018 Hotel San JosĂ© de CĂșcuta
ibis Cucuta Opening December 2018 Hotel
ibis Cucuta Opening December 2018 San JosĂ© de CĂșcuta
ibis Cucuta Opening December 2018
ibis Cucuta Hotel San JosĂ© de CĂșcuta
ibis Cucuta Hotel
ibis Cucuta San JosĂ© de CĂșcuta
San JosĂ© de CĂșcuta ibis Cucuta Hotel
Hotel ibis Cucuta
ibis Cucuta (Opening December 2018)
Ibis Cucuta San Jose De Cucuta
Ibis CĂșcuta Hotel San JosĂ© de CĂșcuta
Ibis CĂșcuta San JosĂ© de CĂșcuta
Ibis CĂșcuta
Hotel Ibis CĂșcuta Hotel San JosĂ© de CĂșcuta
San JosĂ© de CĂșcuta Ibis CĂșcuta Hotel Hotel
Hotel Ibis CĂșcuta Hotel
ibis Cucuta
ibis Cucuta (Opening December 2018)
Ibis Cucuta San Jose De Cucuta
Ibis CĂșcuta Hotel Hotel
Ibis CĂșcuta Hotel San JosĂ© de CĂșcuta
Ibis CĂșcuta Hotel Hotel San JosĂ© de CĂșcuta

Frequently asked questions

Is Ibis CĂșcuta Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of COP 77350 per pet, per night.

How much does it cost to stay at Ibis CĂșcuta Hotel?

As of 3 Jul 2025, prices found for a 1-night stay for 2 adults at Ibis CĂșcuta Hotel on 18 Jul 2025 start from àžż1,216.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ibis CĂșcuta Hotel?

Self-parking is free at this property.

What time is check-in at Ibis CĂșcuta Hotel?

Check-in start time: 3:00 PM; check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Ibis CĂșcuta Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Ibis CĂșcuta Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of COP 40000 per vehicle applies.

Where is Ibis CĂșcuta Hotel located?

Located in the heart of San JosĂ© de CĂșcuta, this hotel is within a 10-minute walk of Colon Park, Cucuta Museum of Culture and GobernaciĂłn Norte de Santander. Ventura Plaza Commercial Center and Banco de la Republica Cultural Area are also within 15 minutes.

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Ibis CĂșcuta Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 439 out of 666 reviews
Rating 8 - Good. 151 out of 666 reviews
Rating 6 - Okay. 37 out of 666 reviews
Rating 4 - Poor. 14 out of 666 reviews
Rating 2 - Terrible. 25 out of 666 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

The best
Stayed 1 night in Apr 2025

10/10

Really good hotel.
Stayed 3 nights in Oct 2024

10/10

Great hotel for a short layover in Cucuta, very centrally located, clean, friendly staff, very comfortable room
Stayed 1 night in Dec 2024

10/10

Very good and very confort
Stayed 1 night in Apr 2025

10/10

Excelente
Stayed 1 night in Mar 2025

6/10

Everything Was OK Everything Was Expected
Stayed 1 night in May 2025

10/10

Great
Stayed 1 night in Mar 2025

10/10

quiet and save place
Stayed 1 night in Jan 2025

10/10

Good
Stayed 1 night in May 2025

8/10

I like
Stayed 1 night in Mar 2025

10/10

Excellent
Stayed 1 night in Mar 2025

10/10

Everybody was very nice and helpful
Stayed 3 nights in Jan 2025

10/10

Todo excelente
Stayed 1 night in Jan 2025

2/10

Bad experience
Stayed 1 night in Jun 2025

10/10

Excelente
Stayed 1 night in Jan 2025

10/10

excelente
Stayed 1 night in Dec 2024

10/10

Everything was good
Stayed 1 night in Dec 2024

8/10

It was good and convenient
Stayed 2 nights in Nov 2024

10/10

Excelente
Stayed 1 night in Dec 2024

10/10

All liked everything.
Stayed 13 nights in Nov 2024

10/10

Excelent
Stayed 1 night in Oct 2024

10/10

Great
Stayed 3 nights in Sep 2024

10/10

Cool
Stayed 4 nights in Oct 2024

10/10

Good
Stayed 1 night in Oct 2024

8/10

Nice Hotel, But Check-In Was a Disaster The hotel itself was great—modern, clean, and well-maintained. The rooms and bathrooms were nice, and the breakfast was good. However, the check-in process was a complete mess. We were a group of over 25 people, yet there was only one person handling check-ins. It took over 30 minutes for a second employee to show up, and by then, we had already been waiting far too long. In total, it took over two hours just to get checked in, which was extremely frustrating after a long trip. Once that ordeal was over, the stay was enjoyable, but the hotel really needs to improve its staffing at the front desk.
Stayed 5 nights in Feb 2025