Hotel Cinera

Property class: 3.5

Choose dates to view prices

At Hotel Cinera, you can look forward to free continental breakfast, a terrace and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a restaurant.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ฿1,931
฿1,931 total
25 Oct - 26 Oct

Room options

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Showing 3 of 3 rooms

View all photos for Basic Double Room, 1 Queen Bed

Room

Basic Double Room, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Triple Room, Multiple Beds

Room

Basic Triple Room, Multiple Beds

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Queen Bed

View all photos for Basic Single Room, 1 Queen Bed

Room

Basic Single Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
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About the area

San José de Cúcuta is home to Hotel Cinera. Cucuta Museum of Culture and House of General Santander are cultural highlights, and some of the area's attractions include Banco de la Republica Cultural Area and Circus Pop. Visit our San José de Cúcuta travel guide
Map
349 Cl. 11, San José de Cúcuta, Norte de Santander, 540006

What's nearby

  • Cucuta Museum of Culture
    2 min walk - 0.2 km
  • Colon Park
    2 min walk - 0.2 km
  • Gobernación Norte de Santander
    3 min walk - 0.3 km
  • San Jose Cathedral
    5 min walk - 0.4 km
  • Ventura Plaza Commercial Center
    9 min walk - 0.8 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.)
    17 min drive

Restaurants

  • Shanghai Gold House Ventura Plaza
    8 min walk
  • Restaurante El Cañal
    2 min walk
  • Pasteles & Pasteles
    7 min walk
  • Mambo Chorizo Aleman
    7 min walk
  • Pescados Y Marisquería Memo's
    6 min walk

About this property

Hotel Cinera

  • Property highlights
  • You can look forward to free continental breakfast, a terrace and a garden at Hotel Cinera. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a restaurant.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • A front desk safe, luggage storage and a 24-hour front desk
    • Smoke-free property
  • Room features
  • All 62 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and minibars.
  • Other amenities include:
    • Bathrooms with showers and shampoo
    • 36-inch plasma TVs with cable channels
    • Daily housekeeping and desks

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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
8.6 out of 10, Excellent, 144 reviews
The price is ฿1,449
฿1,449 total
15 Nov - 16 Nov
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Frequently asked questions

Does Hotel Cinera have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Cinera?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Cinera on 25 Oct 2026 start from ฿1,931, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Cinera pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel Cinera?

This hotel doesn't offer parking.

What time is check-in at Hotel Cinera?

Check-in start time: 10:00 AM; check-in end time: 11:30 PM.

What time is check-out at Hotel Cinera?

Checkout is at noon.

Where is Hotel Cinera located?

Situated in San José de Cúcuta, this hotel is steps away from Colon Park and San Jose Cathedral. Cucuta Museum of Culture and Gobernación Norte de Santander are also within 10 minutes.

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Reviews

Hotel Cinera Reviews

8.4

Very good

8.6

Cleanliness

8.2

Amenities

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 28 out of 61 reviews
Rating 8 - Good. 21 out of 61 reviews
Rating 6 - Okay. 6 out of 61 reviews
Rating 4 - Poor. 3 out of 61 reviews
Rating 2 - Terrible. 3 out of 61 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 4 days and we had a good time here. The food at the cafe was good. The coffee was delicious. All of the hotel employees are very friendly, helpful and welcoming to PR. The beach is less than 3 blocks from the hotel, but is not good for swimming. Very rough waves. The supermarket across the street is great.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not have my reservation in their system so they did not have the rooms available. We had to take the last room and make the best of it. The staff however did everything possible to help me and make my stay better. Anderson was very helpful and friendly. He helped us with our bags and made sure we got to our room safely. He also guided us with how to get food.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exellent.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing we did not like much was that no towel available in the room other than that … everything else was fairly good. Ah and at the checking time they did it know that room was already paid … they Expedia..
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a night.

First, the room assigned did not have a good working airco, however was assigned to another. The bathroom did not have warm/hot water, and does not have a douche spray shower..
Stayed 1 night in Dec 2023
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No hot water and the room power is shut down unless you leave the key card inside. There is nothing more unpleasant than returning to a hot room after a hot day. The pictures displayed on Expedia are quite misleading. You can smoke in the parking lot tho. Also, beware of 'hotel taxi service'. They might guarantee certain things to the client (ie. accepting foreign currency) without the taxi driver's consent, leading to unpleasant interactions.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente 100% recomendado
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel centrico, comodo y basico para espera por pocos dias. Mi critica constructiva es que a la recepción un poco mas de empatia en comunicación ser mas detallista al entregar información. Y convenios con app respetarlas
Stayed 4 nights in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness
Fue solo una noche pera la reserva nunca la consiguieron
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Arepa cruda y desabrido el desayuno

La unica deficiencia es el desayuno. Vengo seguido a hospedarme y siempre es el mismo desayuno.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención fue muy rápida y en la recepción fueron gentiles. Muy buena oocion
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
El sitio es agradable, tiene servicio de Restaurante y potencial para mejorar
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Recomendable para pasar la noche

Habitación limpia. Buena ubicación. Muy atentos
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deben mejorar el aire acondicionado de las habitaciones.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Es un hotel para ir en tránsito mas no de placer.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bien para mi fin que era descansar, antes de continuar con mi viaje. Habitación muy confortable, todo en excelente condición. Me hizo falta agua en la habitación agua en botella y café. Por lo demás todo muy bien
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo, bonito y céntrico
Stayed 3 nights in Dec 2023
Verified review

6/10 Okay

Buena ubicación , personal atento , mucho ruido por remodelacion
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien, recomendado
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo

El hotel no es como lo muestran en las fotos, huelen a humedad las habitaciones, algunas no tienen ventana para ventilación, el aire acondicionado no funcionaba bien, la limpieza regular, la piscina muy sucia no la limpiaron ningún día.
Stayed 3 nights in Oct 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible!!! Cucarachas, sucia, hay cabellos en las sabanas, no hay agua caliente, el lavamanos desprendido, nos fuimos a otro hotel en la noche, y perdimos el dinero imposible dormir ahi. Que decepcion del hotel y de Expedia en recomendarlo.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuve super
Stayed 1 night in May 2023